Regional Sales Manager

Description

The Regional Sales Manager is responsible for driving production performance, pipeline execution, operational alignment, and cultural consistency across assigned branches. This role serves as the bridge between Sales and Operations, ensuring loan originators and fulfillment teams execute efficiently, compliantly, and within company benchmarks.

The Regional Sales Manager leads pipeline strategy, onboarding, training, and performance accountability while reinforcing the vision, standards, and culture of American Bancshares Mortgage across all branches in their region.

Duties and Responsibilities
Pipeline and Performance Management
Oversee regional branch pipelines to ensure loans meet benchmark timelines and close within targeted turn times

Conduct structured weekly pipeline calls with Branch Managers and Processors to review:

Milestone benchmarks

Lock expirations

Estimated closing dates

Disclosures and re-disclosures

Conditions and underwriting status

Partner with Loan Openers, Processors, Underwriters, and Lock Desk to ensure loans close within 30 business days

Escalate file-level and systemic issues to Operations and Production Management when necessary

Monitor lock extensions and proactively manage expiration risk

Review monthly projections for prospects, applications, locks, closings, and funding

Sales Support and Coaching

Support Loan Originators with product knowledge, pricing strategy, and structuring scenarios

Review and validate files for submission quality and eligibility

Identify and address underwriting suspensions as training opportunities

Assist new Loan Originators with system navigation (Encompass), DU/LP findings, and company processes

Create training materials, videos, and manuals for Loan Originators, Processors, and Openers

Coordinate and lead regional sales meetings to communicate product updates, policy changes, and process improvements

Compliance & Operational Alignment

Ensure all Loan Originators adhere to company operational and compliance standards, including:

Checklist usage

Mavent clearing

Disclosure accuracy

Maintain oversight of pre-funding quality control indicators

Identify training gaps related to compliance, underwriting trends, or investor overlays

Reinforce adherence to federal and state regulations (RESPA, TILA, TRID, HMDA, etc.)

Strategic Growth & Product Development

Provide input on product strategy and expansion opportunities

Evaluate emerging products and market opportunities

Identify operational bottlenecks and recommend process improvements

Promote consistency in culture, communication, and execution across all assigned branches

Qualifications & Requirements

High School Diploma or equivalent required; Bachelor’s Degree preferred

NMLS license preferred

Advanced knowledge of FHA, VA, Conventional, Non-QM, HELOCs, Second Mortgages, DPA/Bond Programs, Reverse Mortgages, and related products

Strong understanding of federal and state compliance regulations

Advanced income calculation skills, including complex tax returns

Proficiency in Encompass or comparable LOS systems

Strong working knowledge of investor guidelines and underwriting standards

Proficiency in Microsoft Office (Excel, Outlook, Word); intermediate Excel skills preferred

Excellent organizational, communication, and problem-solving skills

Demonstrated ability to manage multiple priorities in a fast-paced environment

Strong business writing and analytical skills

Ability to work flexible hours, including occasional evenings and weekends

Core Competencies

Leadership & Influence

Pipeline Management

Operational Execution

Compliance Oversight

Sales Coaching

Strategic Thinking

Cross-Functional Collaboration

Time & Project Management

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel is required.

Frequently required to stand, walk, sit, and travel between various locations

Frequently required to use hands to finger, handle, or feel, and reach with hands and arms.

Occasionally required to climb or balance, stoop, kneel, crouch, or crawl.

Frequently lifts and/or moves up to 10 pounds and occasionally lifts and/or moves up to 20 pounds.

Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties. Duties, responsibilities and activities may change at any time with or without notice.?

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