Overview
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
To design and develop basic to moderately complex multimedia elements (graphics; animations; audio; video and print) to support employee learning and development initiatives and business unit objectives across the organization. To create courseware to meet business unit training needs and enhance employee learning experience. To provide multimedia services to help deliver key communications and enable greater productivity. Works under the training division of Real Estate Lending.
Responsibilities
Create dynamic instructional and training materials using current technologies that reinforce learner engagement and comprehension to increase efficiency and help produce error-free work
Create original designs for product training materials including, quick reference guides, fact sheets, executive presentations, brochures, signs, flyers, videos, and logos/icons
Design the eLearning user interfaces; create and/or enhance images and video and audio formats
Create branding and all visual assets for special events or strategic initiatives
Collaborate with instructional designers, trainers, documentation specialists, web developers and business unit subject matter experts.
Schedule and drive creative consultations with a wide range of internal business contacts to implement processes, new applications and system enhancements
Ensure clear, concise and effective communication
Monitor assigned projects to ensure that goals and objectives are completed according to schedule; collaborate with project teams to ensure all business needs are met
Serve on teams and task groups for projects/initiatives within the business unit and /or across the organization
Research emerging technologies and recommend solutions that align with business goals
Maintain and improve knowledge through professional associations, conferences, and seminars
Perform other duties as assigned
Qualifications
Advanced understanding of Adobe Creative Cloud applications - Photoshop, Illustrator, InDesign, After Effects and Premiere Pro
Experience in developing eLearning modules (interface design, intuitive interactive navigation, learner content, etc.) using Articulate Storyline or Rise 360
Experience using project management applications to track and document task fulfillment
Experience using a digital SLR camera to capture high-quality photo, video and audio both in a controlled environment or live events
Experience in designing and editing pages and templates in Microsoft Powerpoint, Word, and Outlook
Ability to articulate and defend design decisions to non-designers.
Experience in creating animations and interactive elements for e-Learning courseware in animation software
Experience in managing multiple priorities independently and/or in a team environment to achieve goals
Experience in recording and editing audio, video, and photographs for e-Learning courseware and other media formats
Experience in working and participating in cross-functional, multi-dimensional teams and projects
Working knowledge of media principles, including an understanding of the uses and advantages/disadvantages of different media channels
Working knowledge of training techniques and practices
Effective organizational, planning and time management skills
Effective research, analytical, and problem solving skills
Effective skill capturing and translating processes and requirements into easily understood terms
Effective skill communicating with all levels within an organization
Effective skill exercising initiative and using good judgment to make sound decisions
Effective verbal and written communication skills
Additional Information
Hours:
Monday - Friday, 8:00AM - 4:30PM
Location:
820 Follin Lane, Vienna, VA 22180
5510 Heritage Oaks Drive, Pensacola, FL 32526
141 Security Drive, Winchester, VA 22602
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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* 2026 Handshake Early Talent Award
* Newsweek Americas Greatest Workplaces for Culture, Belonging and Community 2026
From Fortune Magazine.
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Equal Employment Opportunity:
All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations:
If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federals Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers:
Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring teams discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the
Benefits page
of the Navy Federal Career Site.
Protect Yourself from Job Scams:
Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act:
Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.