Seller Relationship Manager (Mandarin Speaker)

Department Business Development and PartnershipsLevelExperienced (Individual Contributor)LocationManilaThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.Job Description:Responsible for establishing and maintaining good working relationships with top Mandarin speaking Marketplace sellers/owners and representativesOversee assigned top Marketplace accounts, including negotiating deals, operational improvement and campaign participation to maximize growthWork closely with stakeholders such as mandarin-speaking sellers to communicate key progress of monthly/quarterly initiativesEvaluate, forecast and track key account metricsProvide in-depth insight on assigned sellers to Category Managers / Team Leads in order to execute overall category strategies in line with the brand’s goalsPrepare status reports on multiple accountsRequirements:Proficient in Mandarin (verbal and written) to liaise with local mandarin-speaking sellers and other stakeholdersExperience in Business Development, Sales, or Management is preferredCandidates with 0 to 8 years of experience welcomed to applyLogical thinker with strong problem solving skillsAble to thrive in a dynamic and collaborative work environment to drive key business objectivesAble to deliver quality work while meeting deadlinesExcellent communication skillsProficient in Microsoft ExcelMust be flexible to conduct seller visits in different locationsExperience in the e-commerce industry is a plus
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