Meals on Wheels Community Manager

Position: Community Care Manager‑Senior Services
Company: Community Emergency Assistance Programs (CEAP)

Status: Full Time, Exempt

Salary: $52,000 - $55,000 annually, Commensurate with Experience

Summary
This position establishes and grows relationships with program participants, volunteers, and other community stakeholders. CEAP Meals on Wheels is “more than a meal” and this position helps fulfill this promise to our community by supporting health, friendship, and joy for our homebound neighbors.

Major Responsibilities & Activities

Participate as a member of the CEAP team in fulfilling the overall mission of the agency.

Administer intake process with all Meals on Wheels program participants to ensure each neighbor is nourished and cared for through the program options best suited to their unique needs.

Determine utilization of the Title III subsidy funds for appropriate clients.

Assist with monthly client billing, including follow-up, to support long-term sustainability of the program and grow program capacity.

Administer a follow up process and home visitation as required by contracts or deemed appropriate, assist clients in food support applications, and connect participants with other community resources.

Maintain on-site health standards for the safety and wellness of the CEAP community.

Maintain all necessary documentation on recipients, program data and outcomes, demographics, and other statistics required for reporting purposes and according to agency procedures.

Participate in program planning and evaluation.

Supervise and train volunteers involved in the preparation and delivery of meals in collaboration with the Meals on Wheels Operations Coordinator. Participate in volunteer recruitment activities to grow Team CEAP!

Serve as a representative and ambassador for CEAP in the community at large.

Assist in the development of the program’s yearly budget.

Work in partnership with Meals on Wheels Operations Coordinator to coordinate daily meal preparation and delivery.

Perform other duties as assigned by director.

Position Requirements

Applicable education or work experience in food service or human services.

Strong organizational skills, problem-solving ability, active listening and excellent communication skills.

Must be able and excited to work with a diverse community.

Must be computer literate, and willing to learn new technology needed for the program.

Must be self-directed and detail oriented.

Must be committed to joining with others to find constructive ways to eliminate racism, inequality, poverty and alienation in our community.

Must have a valid MN Driver’s License a clean driving record.

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