Senior Solution Architect, Retail Execution/Trade Promotion Management

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Responsibilities

Serve as a trusted advisor to the client
Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
Guide agents to support delivery
Work collaboratively and exercise very strong communication skills, especially in teaching complex concepts, and creative, prescriptive thinking across various levels of a client organization
Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward
Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform
Minimum Qualifications

10+ years of relevant experience in enterprise-level projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and demonstrable success
3+ years experience in Consumer Goods with practical CG cloud experience and deep understanding of Retail Execution and Trade Promotion Management
Extensive experience with configuration and customization on the Salesforce platform
Ability to drive agentic delivery, with experience in AI toolchains (eg. Claude, Cursor, Elements Cloud, etc.)
Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs
Experience in documenting business processes and wire‑framing system designs using process flow diagram tools, UML, sequence diagrams, etc. and making recommendations for future state improved processes and system designs
Strong presentation skills; able to effectively present a point of view and clearly articulate the rationale to a variety of stakeholders
Detail‑oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
Strong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audience
Must be a team player as demonstrated through a customer qualification of a large scale/enterprise implementation with multiple work streams
A great listener with the ability to communicate with people in diverse roles
Resourceful and innovative thinker who can work through and solve problems
Travel up to 50%
Preferred Qualifications

Bachelor’s degree (or its foreign degree equivalent) in a Technology, Engineering (any field) or a related quantitative discipline. Equivalent demonstrable work experience in lieu of a degree will be considered
Proven results in delivering high value business outcomes utilizing an agile approach
Proven results leading customer and/or partner success stories
Relevant Salesforce certifications & accreditations (CG Cloud, REX Accreditation)
Consulting experience is strongly recommended
Benefits

Salesforce offers a variety of benefits to help you live well, including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at: https://www.salesforcebenefits.com.
EEO Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. All employees or potential employees will be assessed on the basis of merit, competence and qualifications, without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

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