ACCOUNT MANAGER

Job Description
Responsibilities
The Business Development Representative (Account Manager) serves as the liaison between the facility, the community, and referring agencies. The representative is directly responsible for creating demand for the facility’s services through the application of ethical marketing principles and sales methods.

In collaboration with the Director of Business Development and the Business Development Team, the representative presents a positive and professional public image of the facility within the community. He/she implements the facility’s strategic sales plan, enhances the facility’s brand/image, manages assigned territory and accounts, and works to achieve departmental and facility business development goals. The representative must demonstrate tact, resourcefulness, patience and dedication in a fast‑paced environment.

Hours are based on departmental and facility needs and may include day, evening and weekend hours, as directed by the Director of Business Development. This is not a remote position.

WHO WE ARE:
Palmetto Lowcountry Behavioral Health (a Universal Health Services facility) serves the state of South Carolina with a broad range of psychiatric and substance abuse services. Located on the beautiful Ashley River near Charleston, SC, Palmetto Lowcountry Behavioral Health lends a helping hand to people struggling with mental health and substance use disorders.

Our Treatment Programs and Services:
At Palmetto Lowcountry Behavioral Health, we strive to provide individuals with compassionate treatment that serves as a foundation for continued hope, healing, and recovery. Our facility offers a broad range of inpatient and outpatient treatment options for adolescents, adults and senior adults. The goal of our programs is to help patients stabilize as quickly as possible and return home with new coping skills.

Every program provides highly individualized treatment tailored to meet the needs and goals of each patient based on a review of their history, assessments and input from the patient, family and referral source. Treatment is provided by a multidisciplinary team of psychiatrists, therapists, nurses, social workers and mental health technicians.

Our treatment team is experienced in caring for those with suicidal or homicidal thoughts, substance use disorders, co‑occurring disorders, mood and anxiety disorders and trauma‑related issues. After completing a program, patients may transition to a less intensive level of care for continued progress and reduced risk of rehospitalization. Yoga is a component of all our inpatient and outpatient programs. Our age specific and specialty treatment programs include:

Adolescent programs

Adult programs

Specialty programs

Trauma Recovery Program: The Trauma Recovery Program is a specialty program offered to those who have experienced a traumatic event. With a focus on how trauma relates to emotions, the environment, trust and the brain, this group program can assist people struggling with depression, bipolar disorder, post‑traumatic stress disorder, panic disorder and/or obsessive‑compulsive behavior due to trauma.

Military Personnel Support: The Patriot Support Program provides specialty treatment to service members, veterans and their family members. Treating behavioral health issues related to military service, from PTSD and depression to substance use and complex trauma, our dedicated staff of psychiatrists and therapists provides high‑quality care, programs and services to support veterans and family members in our tailored programs.

BENEFITS:

Career development opportunities across UHS and our + locations!

Diverse programming to expand your experience

Competitive Compensation & Generous Paid Time Off

Excellent Medical, Dental, Vision and Prescription Drug Plans

Employee Assistance Program

(K) with company match and discounted stock plan

Pet Insurance

SoFi Student Loan Refinancing Program

Tuition Assistance

Employee Referral Program

Qualifications
Education:

Bachelor’s degree in marketing, business or related field required. Experience may be evaluated on a case‑by‑case basis in lieu of a degree.

Experience:

Prior marketing and/or sales experience within a behavioral healthcare setting highly preferred. Three years minimum documented experience in referral development, account management, sales growth, and physician relationships preferred.

Licensure/Certification:

Must possess a valid Driver’s License.

Knowledge:

Prefer knowledge of the greater Charleston, SC metro area and behavioral health marketplace, insurance plans, target markets and referral sources, psychiatric and chemical dependency treatment and, age‑specific programming. Must possess demonstrated business development concepts, sales abilities, competency in computer usage, and excellent written and oral communication skills; knowledge of and skills in application of marketing and sales principles; creativity and flexibility; skills in data collection analysis and interpretation; record of adherence to deadlines; customer service skills; willingness to travel up to % on the road, including overnight travel as required.

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