Commercial Lines Manager

Commercial Lines Manager
Responsible for the administration and operation of the Commercial Lines Department in assigned location, supervising assigned personnel and the direct handling and servicing of commercial accounts in accordance with the practices, policies and procedures of the Company.

Responsibilities

Oversee the daily operation of the department, by setting objectives, planning, organizing, and coordinating with other departments.

Supervise services of the department within the accepted principles and practices of the insurance community, with primary responsibility for effective account services and the development of new and existing accounts.

Supervise and direct department personnel including training, motivation, performance appraisal and salary recommendation.

Responsible for recommending the hiring or dismissal of personnel within the department.

Assign accounts and work assignments to department personnel and provide assistance with the servicing of accounts.

Provide technical knowledge and expertise to department personnel regarding appropriate coverage.

Coordinate the handling and servicing of accounts with the Producer.

Review and analyze renewal and cancellation trends as related to EBITA goals and objectives.

Handle and service assigned commercial accounts of high complexity.

Assist customers and make suggestions for appropriate coverage.

Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals.

Prepare applications for submission to the Marketing/Underwriting Department regarding new and renewal coverage.

Negotiate with marketing/underwriting personnel regarding the pricing and coverage of policies.

Oversee the administrative claims process for accounts assigned to the department.

Oversee the collection of premiums due for accounts assigned to the department.

Oversee and implement a quality control review process to assure the production of quality work and the provision of excellent customer service.

Qualifications

Five years commercial lines insurance experience.

Experience supervising a commercial accounts team.

Thorough knowledge of commercial lines coverages and markets.

Producer’s license.

Experience with Microsoft Office products.

Excellent organizational, interpersonal, communication skills and ability to work in a team environment.

Salary range: $119,780 – $162,800 annually. Benefits include health, dental, vision, life, disability insurance; FSA, HSA, 401(k); paid time‑off such as vacation, sick and personal days; bonuses, equity and commissions for some positions.

Department & Required Experience

Department: Account Management & Service

Required Experience: 5‑7 years of relevant experience

Required Travel: Negligible

Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

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