Customer Experience Specialist

Vital Records Control (VRC) is hiring a full-time Customer Care Agent in Baltimore, Maryland. This role involves interacting with customers, providing information, and resolving complaints effectively. Candidates should have at least one year of experience and demonstrate strong customer service skills, including teamwork and computer knowledge.
The position requires proficiency in typing and the ability to handle various physical demands, such as lifting up to 50 lbs. A pleasant telephone manner and proven support experience are essential.

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