Program Supervisor

Position Summary
At Rise, we believe that everyone deserves opportunities to live a life filled with purpose and pride. In our employment, housing, and life‑enrichment services, we support people to set and achieve their personal goals. As a nonprofit, every Rise team member is driven by our mission. That shared commitment is the foundation of a workplace that embraces a culture of learning and growth by offering extensive training, competitive salaries, and a fun work environment.

Our Housing team is an inspiring leader in disability services that wants to make a real difference in people’s lives! The purpose of this position is to carry a small caseload (5‑10 people), lead a team of employment consultants, and assist in the day‑to‑day operations of the community supported employment programs. This position will cover our Anoka and Hennepin County locations. The role offers a hybrid work schedule with the ability to work remotely. A successful candidate will need to meet with the people we serve in the community as well as the Employment Consultants they supervise.

Responsibilities

Speak clearly; listen to others; write effectively; establish relationships; act with integrity; establish trust.

Build and maintain effective working relationships with stakeholders both internally and externally.

Train new employment consultants when hired.

Supervise and support team members doing competitive community job placements for people served by the CSE team.

Maintain a small caseload of between 5 and 10 people.

Assign cases to team members with input from the Program Manager and Program Director.

Assist Program Manager with program management and oversight.

Build and maintain effective working relationships with community partners and address issues and concerns raised by partners or the people we serve.

Conduct hiring process for team members including updating job postings, setting performance expectations, and following Rise's interviewing and selection process.

Ensure team members provide case management services including the efficient, timely and accurate use of documentation in our case management software system.

Facilitate new intakes into the program, ensuring that all the necessary documentation is accurate and up to licensing standards.

Troubleshoot and problem solve service authorization/funding issues with Rise staff and outside entities.

Requirements

Ability to work with diverse groups including team members, the people we serve, community partners and internal management.

Excellent time management and multi‑tasking skills with strong ability to problem solve.

Proficient with Microsoft Office software (Outlook, Word, etc.) and interest to learn and become proficient in case management software system.

Current, valid driver's license and driving record that demonstrates safe, legal driving habits.

Compliance with Rule 11 and MVR background check required.

1 year of related work experience preferred.

Bachelor degree in human services or a related field preferred.

Knowledge of various supported employment service delivery models and job development and job retention skills preferred.

Previous experience practicing person‑centered practices with people with disabilities or other barriers to employment.

Benefits
Wage:

$23.11 - $24.95 per hour

depending on qualifications.

Medical insurance – single employee coverage less than $90/month

Dental insurance less than $17/month

Vision insurance

401(k) with a 100% vested employer match.

Rise sponsored Basic Life & AD&D insurance.

Voluntary Life, Short Term, and Long‑Term Disability Insurance.

Flexible Spending Account (FSA).

Tuition reimbursement and Rise sponsored trainings (i.e., CPR, First Aid, and more) to help you be successful in your role.

Employee Assistance Program.

Paid Time Off (PTO) starts at 16 days during your first year, plus 2 floating holidays, and 48 hours of ESST time per year.

Employee resource groups (i.e., DEI, LGBTQ+, recognition and more).

A fun team environment that supports your professional development and opportunities for career advancement.

Rise is a PSLF‑eligible employer. Your qualified student loan balance may be forgiven after 120 covered payments.

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