Video Teleconferencing Technician

Benefits:

401(k)

Health insurance

Paid time off

About the Role:

Zayas Hendrick Mediaworks LLC is looking for a skilled Video Teleconferencing Technician to join our dynamic team in Washington, DC. This is an exciting opportunity to work at the intersection of technology and media, supporting cutting-edge AV and conferencing solutions for high-profile clients. If you're passionate about seamless communication technology, we want to hear from you!

Responsibilities:

Set up, operate, and maintain video teleconferencing (VTC) systems and equipment

Troubleshoot and resolve technical issues with AV hardware, software, and network connectivity

Coordinate and support live video conferences, virtual meetings, and hybrid events

Perform routine maintenance, testing, and quality checks on VTC endpoints and infrastructure

Collaborate with IT and AV teams to ensure seamless integration of conferencing platforms

Provide on-site and remote technical support to end users and clients

Document system configurations, incident reports, and maintenance logs

Requirements:

2+ years of experience in video teleconferencing, AV technology, or a related technical field

Proficiency with VTC platforms such as Cisco Webex, Zoom, Microsoft Teams, or Polycom

Strong knowledge of AV signal flow, networking fundamentals, and IP-based conferencing

Experience with AV control systems such as Crestron or AMX is a plus

Excellent troubleshooting and problem-solving skills in fast-paced environments

Strong communication and customer service skills

Ability to obtain and maintain required security clearances if needed for DC-area clients

About Us:

Zayas Hendrick Mediaworks LLC is a Washington, DC-based media and technology company dedicated to delivering exceptional audiovisual and communications solutions. Our clients trust us for our reliability, technical expertise, and commitment to quality in every project we undertake. Our team thrives in a collaborative, innovative environment where your skills and contributions truly make a difference.