Director, Strategy & Commercial Operations

Location: NC-RTP, US

Contract Type: Regular Full-Time

Area: SALES

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

Director, Strategy & Commercial Operations
The Director, Strategy & Commercial Operations is a key leadership role responsible for driving strategic initiatives, enhancing commercial effectiveness, and supporting business growth through data-driven insights and cross-functional collaboration. This individual will lead high-impact projects, oversee strategic communications, and advance commercial excellence across the organization. The role requires strong project management expertise, strategic thinking, and the ability to influence stakeholders at all levels.

Strategic Leadership & Execution

Lead the development and execution of strategic initiatives aligned with organizational objectives

Drive and manage large, cross-functional projects that enhance commercial performance and operational efficiency

Partner with senior leadership to translate business priorities into actionable plans

Commercial Operations & Excellence

Elevate commercial excellence through process optimization, best practices, and performance frameworks

Provide actionable market intelligence, including competitive analysis, industry trends, and customer insights

Support sales and commercial teams with data-driven recommendations to improve outcomes

Strategic Communications

Develop and manage internal and external commercial communications to ensure alignment and clarity

Create executive-level presentations, reports, and messaging for key stakeholders

Lead communication strategies for major initiatives, ensuring consistent and impactful messaging

Project & Program Management

Oversee end-to-end program management for high-priority initiatives

Establish timelines, milestones, and deliverables while ensuring successful execution

Drive accountability across teams and proactively manage risks and dependencies

Culture & Engagement

Lead and implement culture initiatives that reinforce organizational values and employee engagement

Plan and execute offsite meetings, leadership forums, and company town halls

Partner with HR and leadership to promote a high-performance, collaborative culture

Key Attributes

Results-driven with a high level of ownership and accountability

Collaborative leader with strong interpersonal skills

Ability to thrive in a fast-paced, dynamic environment

High degree of business acumen and attention to detail

This Job Description is intended to present the general content and requirements for the performance of this position. The description should not be construed as an exhaustive statement of duties, responsibilities or requirements. Managers and supervisors may assign other responsibilities as needed.

Skills/Qualifications/Education
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, education, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

15+ years of relevant experience, preferably within the pharmaceutical or life sciences industry, education can be used as an equivalent

Prior experience in sales or commercial roles strongly preferred

Strong strategic thinking and problem-solving capabilities

Proven experience leading large-scale, cross-functional projects

Excellent communication and executive presentation skills

Demonstrated ability to influence stakeholders and drive alignment

Deep understanding of commercial operations and market dynamics

Strong project management skills required; Project Management Professional (PMP) or equivalent certification preferred

Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements. Example: If a job level requires a Bachelor’s degree plus 4 years of experience, an equivalency could include 8 years of experience, an Associate’s degree with 6 years of experience, or a Master’s degree with 2 years of experience.

Work is performed in an office environment with exposure to electrical office equipment. Frequently sits for 6-8 hours per day. Frequent hand movement of both hands with the ability to make fast, simple, movements of the fingers, hands, and wrists. Frequently walks. Occasionally bends and twists neck. Light to moderate lifting and carrying objects with a maximum lift of 25lbs. Frequently drives to site locations and frequently travels within the United States. Able to communicate complex information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences. Frequently interacts with others, relates sensitive information to diverse groups. Ability to apply abstract principles to solve complex conceptual issues. Performs a wide range of complex tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence.

Grifols provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse/family member of a protected veteran, or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.

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