Senior Account Coordinator

Overview
We’re a marketing agency of strategists, producers, creatives and talented problem solvers, and we’re growing our team. We want someone who is eager to learn new skills and ready to manage big projects, and who is excited to work across experiential, content, social and digital work at Factory 360.

Responsibilities

Manage reporting tasks: collect and organize data from a myriad of different sources, and create reporting templates.

Collect information from external sources: perform outreach and follow up with customers and partners to fill in the blanks.

Provide customer and partner support: onboard new customers to the program, guide customers through program needs and provide readiness support.

Provide client support: work directly with managers to share findings and trends, escalate issues, and offer general program support.

Assist teams in other departments with data or reporting related questions.

Identify, analyze, and interpret trends or patterns in the program.

Source partnerships through inbound lead follow-up and outbound pipelines.

Research and vet potential partners based on client criteria.

Qualifications

BA/BS in Marketing or similar relevant field.

Extremely tech savvy with ability to learn new systems easily.

Previous experience in account management and/or partnerships and project management for 2–3 years.

Strong relationship building and communication skills.

Detail-oriented with exceptional organizational skills.

Ability to problem solve and come up with intuitive solutions.

Strong understanding of marketing/advertising/technology.

Highly proficient in Office and iWork.

Ability to work in a fast-paced environment and complete projects on time.

#J-18808-Ljbffr