Product Growth Delivery Manager, SMB Direct

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Product Growth Delivery Manager, SMB Direct
The Product Delivery Manager – Growth & Sales Enablement is responsible for supporting sales program execution and product growth initiatives that drive

front book acquisition across the SMB Direct portfolio . This role serves as a critical link between product strategy and field execution—ensuring sales teams are equipped with the training, tools, and messaging needed to successfully acquire new merchants and grow pipeline. The position focuses on enabling consistent execution of growth programs that translate directly into increased new business volume.

Drive Front Book Acquisition Growth (SMB Direct)

Support product growth strategies that directly impact

new merchant acquisition (front book)

Execute programs that increase penetration of strategic products across the SMB Direct channel

Partner with Sales, Product, and Operations to align on growth priorities and pipeline acceleration

Sales Program Execution & Enablement

Support the rollout and execution of

sales programs, campaigns, and blitz initiatives

designed to generate new business

Develop and deliver sales training to improve

lead conversion, pipeline management, and close rates

Ensure sellers are enabled with clear guidance on how to drive front book growth through key motions and tools

Product Growth & Commercialization

Translate product strategy into field-ready enablement to support adoption and sales execution

Support go-to-market efforts for new and existing products, ensuring alignment to acquisition goals

Create positioning and value propositions that resonate with SMB prospects and drive conversion

Sales Communications

Deliver clear, consistent communications to the field to support

sales programs, product initiatives, and growth priorities

Simplify complex product and program updates into actionable, sales-friendly messaging

Reinforce key behaviors and priorities that drive new business acquisition

Performance & Continuous Improvement

Track performance of sales programs and product initiatives tied to front book growth

Identify gaps in execution, training, or messaging and implement improvements

Gather field feedback to continuously refine enablement strategies and program effectiveness

What you need to have:

5+ years of experience in sales enablement, product delivery, product growth, or sales program execution

Strong understanding of

SMB sales environments and new business acquisition dynamics

Experience supporting sales campaigns, pipeline development, and conversion improvement

Excellent communication and training skills with a focus on field adoption

Ability to operate cross-functionally across Sales, Product, Commercialization, Marketing, Operations, and other operational teams

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com.

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