Digital Account Coordinator

Company Overview
Cumulus Media (OTCQB: CMLS) is an audio-first media company delivering premium content to a quarter billion people every month — wherever and whenever they want it. Cumulus Media engages listeners with high-quality local programming through 394 owned-and-operated radio stations across 84 markets; delivers nationally-syndicated sports, news, talk, and entertainment programming from iconic brands including the NFL, the NCAA, the Masters, US Soccer, AP News, and the Academy of Country Music Awards, across more than 7,800 affiliated stations through Westwood One, a leading national audio network; and inspires listeners through the Cumulus Podcast Network, an established and influential platform for original podcasts that are smart, entertaining, and thought-provoking. Cumulus Media provides advertisers with personal connections, local impact and national reach through broadcast and on-demand digital, mobile, social, and voice‑activated platforms, as well as integrated digital marketing services, powerful influencers, full‑service audio solutions, industry‑leading research and insights, and live event experiences. For more information visit www.cumulusmedia.com.

Position Overview
Cumulus Media | (Chicago, IL) has an immediate, fully remote (US‑based) opening for a full‑time Digital Account Coordinator to join our Performance Marketing department: our enterprise‑level internal agency team. The ideal candidate will be responsible for supporting some of our largest and most strategic digital marketing campaigns to ensure their success through the development and execution of conversion‑focused, performance‑driven, multi‑channel programs. This is a hybrid (some in office, some remote) position. As a Digital Account Coordinator, you will be responsible for managing, optimizing, and monitoring the delivery of high‑quality digital campaigns. Additionally, you will also provide ongoing performance‑based analysis and support for cross‑platform, tactical digital solutions that include:

Audio Streaming

Podcast Advertising

Display Advertising

Programmatic Strategies

Social Media Marketing

Online Presence Solutions

OTT and Video Advertising

Paid Search Engine Marketing

Email Marketing

Key Responsibilities & Qualifications
Responsibilities:

Collaborate with account managers to develop and execute digital marketing strategies

Manage day‑to‑day communication with clients, including answering emails, scheduling meetings, and providing progress reports

Coordinate with internal teams, such as creative and development, to ensure timely and accurate delivery of client projects

Monitor and analyze campaign performance metrics, providing insights and recommendations for optimization and improvement to meet client goals

Maintain ongoing internal reporting and account trackers to provide details about account health, project timelines, growth opportunities, monthly billing, etc.

Facilitate and support proposal development (including the build‑out of media plans and client/industry research), ongoing monthly reporting, and quarterly business reviews

Support strategic agency projects as needed (like onboarding a new platform, researching new products/partners, or setting up new offerings in our planning tools)

Stay up to date with industry trends and best practices in digital marketing

Qualifications:

Bachelor’s degree in marketing, advertising, or a related field preferred.

2+ years of experience in digital marketing, with a focus on account management.

Attention to detail, hunger for answers, and ability to multitask while staying self‑organized.

Ability to work independently and as part of a team in a fast‑paced environment.

Strong project management skills, with the ability to manage multiple projects simultaneously.

Excellent verbal and written communication skills with the ability to prioritize and solve client issues successfully and quickly.

Demonstrated ability to be self‑motivated and task‑oriented for complex and fast‑paced projects.

Time management and organizational skills, with high attention to detail.

Excellent analytical and problem‑solving skills.

Must be a team player, with the ability to work cross‑functionally with internal teams and external clients equally.

Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams.

Proven track record of delivering successful digital campaigns that drive results.

Knowledge of digital marketing channels, including SEO, PPC, social media, and email marketing.

Familiarity with digital marketing tools and platforms, such as Google Analytics, Google AdWords, and Facebook Ads Manager.

Pay Range
USD $65,000.00 - USD $75,000.00 /Yr.

What We Offer

Competitive Pay

Focused, responsible and collaborative work environment with the ability to ask, “what if” and try innovative solutions

Medical, Dental & Vision Insurance coverage

401K with company match

Paid Vacation, Sick & Holiday time off

Parental leave time off benefits, life insurance, disability insurance, wellness, and an employee referral bonus program

EEO Statement
CUMULUS MEDIA is proud to be an Equal Opportunity Employer (EOE).

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