Customer Experience Specialist — Order & Support

A manufacturing company in Springfield is seeking a Customer Service Representative to act as a liaison, provide product information, and resolve customer issues efficiently. The ideal candidate should have a high school diploma, excellent communication skills, and be proficient in Microsoft Excel and Outlook. Responsibilities include handling customer inquiries through various channels, taking orders, and ensuring high levels of customer satisfaction. This role demands multitasking and attention to detail in a fast-paced environment.
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