Customer Onboarding Specialist - Coffee (Nashville)

We are looking for a Customer Onboarding Specialist - Coffee in the Southeast region to partner with Customer Account Leads, Distributors, and Service Teams, to onboard new business and grow with our existing customers. This field‑based role covers the Alabama, Tennessee, and Florida markets with a preferred home‑office base in Nashville.

Responsibilities

Ordering, Scheduling, and Coordination:

Manage installations and ensure site readiness for all new and existing accounts within the assigned territory.

Salesforce Proficiency:

Utilize Salesforce to communicate effectively, manage operations, and track service needs with Service Supervisors and Technicians.

Training and Presentations:

Conduct onboarding and refresher training for new accounts, create training materials, and deliver presentations to diverse groups; comfort in public speaking is essential.

Collaboration:

Work closely with customer account leads, distributors, and service teams to ensure successful onboarding and identify incremental and cross‑selling opportunities.

Operational Management:

Oversee product compliance with Nestlé Professional Solutions owned dispensers and optimize brand merchandising at the point of consumption.

Physical Involvement:

Be prepared for physical tasks, including setting up coffee machines and equipment, while managing both mental and physical demands of the role.

Qualifications

Proven experience in food and beverage operations and project‑management skills.

Familiarity with Salesforce or other CRM systems is essential.

Intermediate skills in Microsoft Office (Email, PowerPoint, Word).

Ability to work variable hours, including evenings and weekends, and to travel extensively.

Strong problem‑solving skills and the ability to analyze issues to provide effective business solutions.

What we offer

Company Car: For your professional and personal use.

Growth Opportunities: You own your career, and we provide limitless opportunities to grow.

Total Rewards: You will receive excellent benefits and compensation.

Approximate pay range: $90,000 to $115,000.

Nestlé offers performance‑based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage, and a broad range of other benefits.

This position is not eligible for Visa Sponsorship.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at or please dial 711 and provide this number to the operator: .

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