Lead User Experience Designer - Healthcare
Lead Product UX Designer – Healthcare
Work Model: Remote – Core hours 12 PM to 8 PM IST
About the Role
As a Lead Healthcare Experience Designer at Hyland, you'll significantly shape our healthcare portfolio spanning back office, payer, clinical, enterprise imaging, and radiology. You'll thrive in complex environments, proactively identify opportunities for greater product cohesion, and take initiative to build patterns and systems that scale across teams and products. You'll partner with a sharp, collaborative group of designers, product managers, and engineers who are creative, thoughtful, and deeply passionate about their craft.
This is a remote‑first role with occasional in‑office days as needed for candidates based in or near Hyderabad or Kolkata. Some travel to the US or Europe may be required.
Your Role Responsibilities — Here's What You'll Do
Partner with senior leaders to shape platform direction, prioritize work, and align design decisions around short- and long-term outcomes.
Lead product discovery alongside cross‑functional stakeholders, identifying gaps in understanding, strategizing activities to build clarity, and driving consensus.
Design scalable systems — creating patterns, workflows, and interaction models that hold up across teams, products, roles, and edge cases.
Drive accessibility as a first-class requirement, ensuring experiences meet WCAG 2.2 AA standards by partnering with accessibility experts and engineering teams.
Provide annotated design specifications and documentation that detail interaction behaviours and acceptance criteria, enabling efficient and accurate developer implementation.
Lead critiques, mentor and coach team members, and model inclusive, constructive collaboration — helping teams deliver high‑quality, consistent, and easy-to-use experiences through shared best practices.
Technology Tools
Product Design, Figma, Material Design 3, Angular Material
Role Essentials — What You Bring
8+ years of product design experience delivering complex enterprise software with consumer-grade usability and polish, backed by strong examples of shipped work and measurable impact.
Proven accessibility expertise, including delivery of products meeting WCAG 2.1 or 2.2 AA success criteria and collaboration with accessibility specialists.
Design system fluency, with experience applying and extending component systems with strong judgment around consistency, scalability, and component use.
Proficiency with Figma, with a track record of producing interactive prototypes and clear specs that enable testing, stakeholder buy‑in, and ease of implementation within Agile product delivery teams.
Strong product judgement with a proven ability to navigate tradeoffs and deliver experiences that are scalable, supportable, and efficient to build.
What We'd Like to See
Experience designing AI-enabled products or model-driven experiences, with an understanding of key considerations including transparency, control, safety, bias, and quality.
Deep expertise in Material Design 3 and/or Angular Material, with strong experience in responsive and adaptive layout design within Material Design-based ecosystems.
Platform and systems design experience, including designing shared capabilities or patterns used across multiple products, teams, or portals.
Proven ability to lead workshops and presentations, facilitating sessions and communicating design direction to product, engineering, and senior leadership audiences.
Research-informed practice, with demonstrated skill in translating qualitative and quantitative insights into flows, prototypes, and iterative product improvements.
Equal Opportunity Statement
Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.
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In Summary: As a Lead Healthcare Experience Designer, you'll significantly shape our healthcare portfolio . You'll thrive in complex environments, proactively identify opportunities for greater product cohesion . This is a remote‑first role with occasional in‑office days as needed for candidates based in or near Hyderabad or Kolkata .
En Español:
Diseñador de Experiencia del Usuario Principal - Designer UX de Productos Principales en Salud Modelo de Trabajo de la Sanidad: Remote Horas básicas 12 PM a 8 PM IST Sobre el papel Como diseñador principal de experiencias sanitarias en Hyland, usted dará una forma significativa a nuestra cartera de atención médica que abarca las áreas de back office, pagadora, clínica, imágenes empresariales y radiología. Prosperará en entornos complejos, identificará proactivamente oportunidades para mayor cohesión de productos y tomará iniciativa para construir patrones y sistemas que escalaran equipos y productos. Se asociará con un grupo agudo e colaborativo de diseñadores, gerentes de producto e ingenieros creativos, reflexivos y profundamente apasionados por su oficio. Este es un primer rol con días ocasionales de oficina como se necesita para los candidatos remotos ubicados en Hyderabad o cerca de Kolkata. Algunos viajes a Estados Unidos o Europa pueden ser necesarios. Diseñar sistemas escalables Crear patrones, flujos de trabajo y modelos de interacción que mantengan los equipos, productos, roles y casos de ventaja. Implementar la accesibilidad como un requisito de primera clase, garantizar que las experiencias de medición cumplan con los estándares WCAG 2.2 demostrados por asociarse con expertos en accessibilidad e ingeniería. Proporcionar especificaciones de diseño adaptadas y documentación detallada que permita el uso eficiente del producto dentro de sus competencias, permitir a los desarrolladores llevar a cabo una implementación eficiente de productos, procesos críticos de desarrollo de materiales y soluciones tecnológicas, así como proporcionar a los miembros de los equipos una experiencia integral para evaluar la seguridad y la eficacia de los componentes, comprometer su capacidad de manejar y controlar el impacto de los productos, mejorar la comprensión de los criterios de calidad y la compatibilidad entre ellos. Valoramos la diversidad y nos comprometemos a proporcionar un lugar de trabajo inclusivo para todos los empleados y solicitantes.