JPMorgan Chase & Co. is seeking a Customer Journey Strategy Lead to enhance customer experiences within the Consumer Bank Marketing team. You will lead initiatives aimed at mapping customer journeys and developing strategies that boost activation and retention by utilizing insights from research and analytics.
The ideal candidate will have at least 10 years of marketing experience, a strong analytical skill set, and the ability to translate data into actionable strategies. This role demands collaboration across teams and a customer-first attitude.
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