Onsite AV Event Technician - Bay Area

About the job Onsite AV Event Technician - Bay Area

OfficePro, Inc, a Washington DC based end-user training and adoption company, is in need of an On-Site Audio- Visual Technician to assist our client with AV white glove and live meeting support functions

This is a Full-Time Position

40 hours per week

Monday - Friday

8:00 am - 5:00 pm

Tech Required Experience:

Previous experience working in the tech industry or with/for tech companies
Candidate MUST Possess high emphasis on customer service and personability. This is a client-facing position and candidate must be able to manage emotions during high-pressure situations.
Candidate should be able to adapt to varying scope and work flow as job responsibilities can change based on need and client end user support requirements
Previous experience with operating: camera controllers, audio mixers, video switchers, microphones
Candidate background should have a specialty in Audio, Video, Lighting, Switching and Production
Candidate should Posses Experience with different video conferencing platforms and equipment. i.e. Preferably Google Meet, Zoom, WebEx, Teams, etc., along with the ability to troubleshoot audio/video settings on these platforms.
Must Posses Familiarity with QSYS systems and QSYS reflect. This is our method for handling routing and signal flow, enabling us to diagnose issues remotely and efficiently.
QSYS System certification required or expectation is to gain levels 0 and level 1 within 1-2 months of hire will be required.
Prior experience working with high level CEOs, SVPs, VPs, Celebrities, and C-Level guests.
3-5 years experience in event and VTC Event spaces and overall event support
Shown experience and evidence of an average of 25-30 events per month supported in previous role(s) at a high level in a VTC setting with executive level clients & end users
Responsibilities:

A Level 2 experienced technician that can assist with event support including set up of all-hands calls
White Glove and event support of VIP/C-Suite executives
Support of ad-hoc meetings
Assist with conference room Tier 2 break/Fix needs
Proactive Meeting support testing and break/fix adjustments on the fly
Support/Running Live Events
On-site Audio support, video conferencing and production operations
Maintain administrative/reporting requirements and operational metrics
Ensure all equipment is shut down and secured for next business day
Review schedules for next day requests to ensure equipment is operational
Connect Audio video conference calls
Ensure all microphones are fully charged and operational prior to meeting starts
Ensure video or pc is properly displayed
Ensure all meeting & broadcast rooms are equipped/stocked with supplies per meeting room requirements
Maintain inventory of A/V consumables and replace A/V consumables as necessary
Testing of each individual piece of equipment to ensure equipment is set to factory specifications
Job Types: Full-time Onsite

San Francisco, CA 94104 (Required)
Pay: $83,00 - $93,000 annually
Work Location: In person