Web Content Specialist

Job Description
Are you ready to help drive a massive digital evolution? We are seeking a passionate and detail‑oriented Web Content Specialist to join our Marketing team and partner with our Web Content Manager to shape the future of our online presence.

In this strategic role, you will do much more than basic site maintenance; you will provide crucial support for a company‑wide digital transformation, including a major ERP implementation. Working closely with the Web Content Manager, you will assist in the design, development, and daily performance of our web domains, helping migrate data from legacy platforms to create a cutting‑edge, seamless experience for our customers. If you have strong technical skills, a passion for modern web development, and the curiosity to intimately learn our full product line, we want you on our team to help build something extraordinary.

Responsibilities

Regularly update website content, including text, images, videos, and other media, ensuring best customer experience

Coordinate with stakeholders to implement updates to the website's design and layout as necessary

Represent the company’s best interests toward functionality in regard toward customer experience

Improving website features and security standards

Diagnose and resolve website technical issues, such as broken links, missing images, and functionality errors

Monitor website performance, including page load times and responsiveness

Perform routine tests to identify and fix bugs or compatibility issues across different browsers and devices

Implement SEO best practices to improve the website’s search engine ranking

Monitor and optimize website performance (loading speed, uptime) using relevant tools

Track and analyze website traffic and other key performance indicators (KPIs) to ensure optimal user experience

Prepare monthly or as needed report on website performance analytics and offer recommendations based on data

Work closely with both in‑house and outside designers and developers to implement new features or enhancements to the website

Participate in website redesigns, layout changes, or platform migrations when needed

Collaborate with Product and Training teams to intimately learn our product line

Work with internal teams to organize and maintain product information to ensure accurate data is available for websites and other marketing media

Ensure the website is compliant with all relevant laws and regulations (GDPR, ADA, etc.)

Implement and maintain accessibility features to ensure the website is usable by people with disabilities

Continuously assess and enhance the user experience by conducting testing and gathering feedback

Ensure that navigation, forms, and interactive elements function smoothly

Strategize with customers alongside Marketing Team to drive activity to portal

Qualifications

Bachelor’s degree in Computer Science, Information Technology, Web Development, or related field

Minimum two (2) years’ experience with website design tools like Adobe XD, Figma, or Sketch

Minimum two (2) years’ experience with website hosting platforms (e.g., AWS, GoDaddy, Bluehost)

Knowledge of database management and languages like MySQL or PHP

Experience with e-commerce platforms (e.g., Magento, Shopify, WooCommerce)

Proficiency in HTML, CSS, JavaScript, and other web technologies

Familiarity with content management systems (CMS) such as WordPress, Magento, Craft CMS, SquareSpace or similar

Experience with website hosting, DNS settings, and domain management

Knowledge of website optimization tools (e.g., Google Analytics / Tag Manager, GTmetrix, Google Search Console)

Strong problem‑solving abilities to diagnose issues quickly and accurately

Ability to troubleshoot and resolve both frontend and backend issues

High level of attention to detail, ensuring that all aspects of the website are functional, accurate, and up‑to‑date

Understanding of website security protocols and best practices (SSL, regular updates, malware scanning, file permissions, etc.)

Excellent written and verbal communication skills

Ability to collaborate effectively with cross‑functional teams and communicate technical issues to non‑technical stakeholders

Benefits

Medical, Dental, Vision, Life/AD&D, Short Term and Long-Term Disability Insurance (100% PAID by employer), available first of the month, following the date of hire

Company‑matched 401(k) Plan, at 5%, no vesting schedule

Discretionary Time Off (DTO)

Parental Leave (PL)

Sick Time Off (STO)

Seven Paid Holidays

Pre‑Tax Flexible Spending Accounts (FSA) and Health Savings Account (HSA) - $200 annual employer contribution

Career Development Plan Program

Discounted Corporate Gym Membership at South Reno Athletic Club

Tuition Assistance

Monthly Birthday Lunch Celebrations

Employee Discount

On‑site Snacks and Beverages

Employee Referral Bonus Program

Compensation
$60,000 per year.

All your information will be kept confidential according to EEO guidelines.

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