Coordinator, Marketing & Operations

ABOUT PIVOT
PIVOT is a full-service sports marketing agency built at the nexus of brands and culture, forming alliances between consumer brands, athletes, sports, the arts, causes, business & media.

Our Mission: To deliver best-in-class expertise, always prioritizing our client’s needs to achieve optimal success.

Our Vision: To be the industry-leading sports & entertainment agency by offering a strategic array of diverse, best-in-class client services.

SUMMARY
The Marketing & Operations Coordinator will play an integral role working across multiple agency verticals to support the overall operations and growth of the company. This individual will work hand in hand with the Director, Brand Consulting, and CEO/COO to support key company initiatives, including the launch and management of new ventures and company creative & marketing needs. The individual will also support the Brand Consulting division through client coordination and research project support.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Support CEO in all administrative needs, including call scheduling, calendar management, and streamlining of daily work demands

Work hand in hand with CEO to support operational needs for all ventures, including venue discussions, venue relationships, celebrity contracting, and additional needs as assigned by CEO

Support CEO on venture market reviews, including strategic city locations and market-specific research

Develop celebrity/talent management process for PIVOT-owned ventures and own the contract process with Celebrities, Talent, and Partners

Lead vendor management for all PIVOT-owned and operated ventures

Assist the Brand Team with market research studies, POV documents, conference reports, and other documentation and activation execution as needed for clients

On behalf of our brand consulting clients, coordinate hospitality programs and on-site activation logistics, ensuring sponsorships are executed seamlessly

Collaborate and support Director of Digital & Social Media in developing PIVOT’s social media needs and capabilities

Partner with external website vendor(s) to manage ongoing updates and creative needs for the PIVOT website

Assist in the management of PIVOT suites and ticket inventory, including management of Chase Center suite relationship, updating and providing reporting on the Chase Center C30 tracker, and sales tracking for invoice reconciliation

Work in collaboration with COO to streamline company hiring, including job postings, interviews, interns, and potential onboarding needs

Oversee office operations and facilities coordination (building management POC, supply procurement, and workplace maintenance needs)

Support the COO with the administration and maintenance of internal systems and communication platforms, including Alta HQ, Slack, and PIVOT’s internal website

Support financial operations by processing checks, folios, and other financial documentation for review by the Finance team

Assist the Executive Team with planning, coordination, and logistical execution of company-wide events, including the annual All Staff Retreat

SUCCESS CRITERIA

Ability to manage multiple operational needs in support of the CEO, Celebrity Pickleball Bash, and future TBD ventures

Production of high-quality marketing and creative needs that support company objectives and brand guidelines

Acts in the best interest of company objectives and works well with fellow team members and senior leadership

Uses sound judgment in representing the company’s values and objectives inside and outside of the office

QUALIFICATIONS

Proficiency in Photoshop, Canva, and/or other creative marketing applications

Strong communication skills and experience working with clients and cross-functional teams

Ability to develop collateral and manage reporting to senior leadership

Business-savvy with a deep understanding of brand marketing and partnership development

Knowledge and understanding of the sports media landscape

Excellent presentation, written, and oral communication skills

Acute attention to detail, organization, and efficiency

Experience using MS Office, Salesforce, and Google Suite

WORK ENVIRONMENT
This role operates in a hybrid work environment, working from the office 3-4 days a week. This role routinely uses a computer and its voice or video call capabilities. This role requires working long hours sitting and staring at a computer and talking via voice and video calls.

PHYSICAL REQUIREMENTS
While performing the duties of this job, the employee is regularly required to use a laptop computer. Specific physical abilities required by this job include sitting, standing, talking and hearing both in person and over the phone, and keyboarding.

EMPLOYMENT PRACTICES
At PIVOT Agency, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of or traits historically associated with race; color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran and/or military status, domestic violence victim status, political affiliation, and any other status protected by state or federal law.

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