Electronic Trading Service & Solutions Specialist

Electronic Trading Service & Solutions Specialist
New York, NY, United States

Job Description
Electronic Trading Service & Solutions Specialist

The Electronic Trading Service & Solutions Specialist serves as the primary liaison between the Electronic Trading Desk, Execution Consulting team, Sales Trading, Product Management, and Technology organizations.

The role is responsible for supporting the day-to-day operation of the electronic trading platform, troubleshooting trading workflow issues, coordinating technology incidents, supporting OMS/EMS integrations, and assisting execution consultants with client analytics, platform onboarding, and service delivery.

This individual combines strong technical aptitude with a deep understanding of electronic trading workflows and serves as an internal advocate for traders and consultants across the trading floor.

Key Responsibilities

Serve as first point of contact for electronic trading inquiries and workflow issues.

Partner directly with traders, execution consultants, and sales traders to resolve platform-related questions.

Escalate production issues to technology teams and manage resolution through completion.

Coordinate communication during trading incidents and service disruptions.

Electronic Trading Platform Support

Support algorithms, Smart Order Router behavior, routing logic, and electronic order workflows.

Assist with OMS/EMS onboarding and connectivity.

Coordinate testing for platform enhancements and releases.

Track execution platform issues and recurring themes.

Work closely with:

Trading Technology

Infrastructure

Networking

Market Data

Vendor Management

Assist with:

FIX-related troubleshooting

Connectivity issues

OMS/EMS workflow support

Trading system testing

Product & Service Management

Gather trader and consultant feedback.

Identify areas for platform enhancement.

Track production issues and recurring workflow challenges.

Required Qualifications
Experience

3-5 years of experience in one or more of the following areas:

Electronic Trading

Trading Technology

Production Support

Trade Desk Support

OMS/EMS Support

Market Structure

Execution Services

Licensing

Required securities licenses:

Series 7

Series 63

Series 57

Technical Skills

Understanding of:

FIX protocol

Electronic order workflows

Smart Order Routing

Algorithmic execution

OMS/EMS environments

Familiarity with:

SQL

Python

Splunk

TCP/IP networks

API integrations

Trading Knowledge

Equity market structure

Exchange routing

ATS/Dark Pools

Best Execution Concepts

Institutional trading workflows

Preferred Must-Haves

Prior experience working at a broker‑dealer, online brokerage platform, or electronic trading firm.

Experience supporting or working with EMS or OMS platforms.

Strong understanding of institutional electronic trading workflows.

Ability to communicate effectively with traders, sales traders, execution consultants, product managers, and technology teams.

Demonstrated ability to troubleshoot trading workflow, connectivity, and platform issues in a time‑sensitive environment.

Python programming and advanced Excel (VBA/macros) skills are a strong plus, with ability to develop automation tools to streamline workflows.

Experience monitoring trading infrastructure, server health, and application performance.

Ideal Candidate Profile
The ideal candidate is someone currently working as:

Production Support Analyst

Electronic Trading Support Analyst

Trade Desk Support Specialist

Sales Engineer for an OMS/EMS provider

Junior Execution Consultant

New York, NY Full Time Base Salary Range of $120,000‑165,000.

Benefits
Jefferies Financial Group is proud to offer a comprehensive benefits package to eligible, full‑time employees or part‑time employees, who are scheduled to work at least 30 hours or more per week, including an annual discretionary incentive and retention bonus, competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Jefferies also offers paid time off packages that include planned time off (e.g., vacation), unplanned time off (e.g., sick leave), and paid holidays, and for full‑time employees, paid parental leave.

EEO Statement
Jefferies is committed to creating and sustaining a workforce that welcomes individuals from all backgrounds to apply. Our employment decisions are made without regard to race, creed, color, national origin, ancestry, religion, pregnancy, age, medical condition, physical or mental disability, marital status, domestic partner status, sex, sexual orientation, gender, gender identity or expression, veteran or military status, genetic information, reproductive health decisions, or any other factor protected by applicable law. We are committed to hiring the most qualified applicants and complying with all federal, state, and local equal employment opportunity laws. As part of this commitment, Jefferies will extend reasonable accommodation to individuals with disabilities, as required by applicable law.

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