Customer Growth & Engagement Executive

At Peleman, we believe that every message deserves to stand out. As a marketing-driven organization, we help brands elevate their content with premium printed presentation solutions that make an impact. Visually, tactilely, and emotionally.

From day one you will be working with an established warm customer base. We have marketing reports from our current campaigns in Active Campaign showing who has opened, clicked, and engaged. That data is yours immediately.

You identify who is warm, make the call, write the email, and have genuine, helpful conversations with people who already know Peleman. Strong relationships drive strong results.

That customer feedback feeds directly back into the automation. You will build and refine nurturing flows in Active Campaign, creating a continuous loop that gets smarter with every conversation.

You will also develop new verticals from the ground up: funeral, estate agency and will writers. Early stage, real opportunity.

You will work closely with our UK Customer Engagement Lead and a field sales who handle in-person visits once a lead is qualified.

Have a look and feel: https://hospitality.peleman.co.uk/

What you bring

3 to 5 years in a commercial or marketing role with direct customer contact

Hands‑on experience with Klaviyo or a similar email automation platform (Active Campaign experience also welcome)

Comfortable connecting and configuring marketing technology, you have done this before

Confident on the phone and on video calls, commercially aware without being pushy

Strong written communicator with an instinct for what works

Organised and structured, able to manage both a build project and a customer pipeline

Proactive and curious, you spot what needs doing and you get on with it

Experience in or strong knowledge of funeral, estate agency and hospitality is a genuine advantage

Happiness at work
With us, it’s not just about attracting the best talent, but also about creating a pleasant atmosphere in the workplace. Personal attention and employee satisfaction are highly valued at Peleman, and you can feel that in everything we do. So if you want to work in a company where attention to the individual and a positive atmosphere are central, this is the ideal opportunity for you.

Interested in combining social media, digital marketing and real customer engagement?

What we offer
We offer a key role in our growing UK team in a dynamic and entrepreneurial environment within an international company.

Close collaboration with marketing and sales, the opportunity to shape customer engagement and segment growth, and a company culture focused on sustainability, innovation and long-term relationships.

We provide an attractive salary package with flexible benefits.

One Team, One Goal
Interested? Do you get energy from international growth, strong partnerships and tangible solutions? Do you feel addressed by this role and our values? Then we would love to hear from you. Convince us that this is your next step.

Apply now and help us strengthen our customer journey in the UK.

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