Creative Operations Program Manager

Responsibilities
Kforce has a client in Redmond, WA that is seeking a Creative Operations Program Manager who focuses on project management, workflow orchestration, stakeholder alignment, timeline management, and operational rigor across the creative development lifecycle. Responsibilities:

Manage day-to-day execution of creative initiatives from intake through final delivery

Develop and maintain project plans, timelines, milestones, dependencies, and stakeholder communications

Ensure projects remain on schedule by proactively identifying risks, blockers, and resource constraints

Facilitate project kickoffs, status meetings, and operational reviews

Drive accountability across stakeholders to ensure deadlines and commitments are met

Support intake, planning, prioritization, routing, and approval processes across the creative organization

Ensure work follows established operational processes, governance requirements, and workflow standards

Maintain accurate project data and reporting within Workfront and other operational systems

Partner with Operations leadership to identify process inefficiencies and recommend improvements

Support adoption of new workflows, tools, and operating procedures

Partner with Campaign Team, Strategy, Creative, Design, Copy, Production, Platforms, and external agencies to align schedules and project requirements

Coordinate handoffs between teams throughout the creative lifecycle

Ensure stakeholders have visibility into project status, key decisions, dependencies, and delivery timelines

Assist with resource planning efforts by identifying workload constraints, competing priorities, and timeline impacts

Support Operations leadership with project tracking and capacity reporting

Requirements

3+ years of project management, creative operations, marketing operations, or program management experience

Experience supporting creative, marketing, advertising, or production teams

Strong organizational skills and attention to detail

Ability to manage multiple projects simultaneously in a fast-paced environment

Excellent verbal and written communication skills

Experience working with project management platforms such as Workfront, Asana, Jira, Monday.com, or Smartsheet

Preferred

Experience working within a creative agency, in-house creative team, marketing organization, or production environment

Familiarity with creative development and production workflows

Experience coordinating external agencies and vendors

Experience supporting resource planning and capacity management

Knowledge of digital asset management platforms and marketing technology ecosystems

Experience operating within highly matrixed organizations

Success Measures

Projects delivered on time and within agreed‑upon milestones

Improved visibility into project status, risks, and dependencies

Effective coordination across creative, campaign, production, and agency partners

High adoption of established workflow and governance processes

Increased operational efficiency and reduction of delivery bottlenecks

Benefits and Compensation
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Equal Opportunity Employer Statement
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

#J-18808-Ljbffr