Cash Operations Technician - Mankato, MN

Job Details

Job Location: Cash Operation's Tech - Mankato, MN - Mankato, MN 56001
Salary Range: $24.00 - $25.00 Hourly
Cash Depot is the largest independent provider in the United States specializing in retail cash management, consumer financial services, ATM solutions, and air/vac systems. An award‑winning provider of financial technology, equipment, and services since 1983, we are supported by more than 270 operational employees and 160 nationwide service technicians. Our team is dedicated to meeting our partners’ needs through top‑rated customer service, innovative technology and applications, durable equipment, and dependable on‑site maintenance.
Job Summary

Responsible for the cash operations of an ATM and AirVac machines along with first line maintenance responsibilities.
Hours: 4‑10 hour shifts (Monday, Tuesday, Thursday, and Friday)
Essential Job Duties / Responsibilities

Provide cash and courier services to ATM and AirVac customers as required
Perform courier functions such as cash replenishment, ATM and smart safe pulls, coin delivery, and deposits
Perform basic first line maintenance functions as needed such as clearing jams, rebooting machine, replenish receipt paper, running diagnostics, software updates, and escalation of issues to tech support for further follow up
Partner with the territory dispatcher to execute dispatch request as scheduled and requested
Complete tasks as assigned by supervisor or applicable Cash Depot staff members
Communicate inventory and support requests in order to complete scheduled tasks in an accurate and timely manner
Perform administrative paperwork in a complete, accurate and timely manner
Maintain important department metric standards in efficiency, safety, first time fix rate, and other metrics important to Cash Depot and our customers
Assist other technicians and help train or perform ride‑along training, as needed
Must follow all security procedures and policies
Other Job Duties / Expectations

Maintain a professional image, both person and vehicle
Maintain inventory standards as required
Attend training as requested in Wisconsin and maintain technical competencies of ATMs and Air Products
Identify and recommend efficiency improvements
Operate as a team player
Perform other job‑related duties as assigned
Flexible work schedule that could include 4 or 5 day work week
Work independently with minimal supervision
Requirements / Qualifications

High School Degree / GED
Valid driver’s license, clean driving record, and ability to be insured through Company’s risk insurer
Ability to obtain and maintain a DOT Medical Examiner’s Certificate (Federal Medical Certification) is required
Ability to drive a vehicle over 50% of the shift
Ability to work in a safe manner when lifting and performing tasks associated with position
Experience in trouble shooting or electro mechanical work
Ability to follow the expectations set forth in the Field Service Handbook
Excellent communication skills, written/verbal with internal and external contacts
Proven ability to be organized, detailed, multi‑tasker, critical thinker, accurate, thorough and a problem‑solver
Ability to adapt to change in the workplace or assignment of duties
Physical Requirements

Physical demands described here are representative of those that must be met by Team Members to successfully perform the essential functions of the field technician position.
Communication: While performing the duties of this job, the Team Member is regularly required to communicate with customers in the field, and fellow Team Members, which requires the ability to speak and hear. Required to complete reports which requires ability to write and/or type.
Physical Demands: (in terms of frequency)
Lift/Carry & Push/Pull – Frequency Frequently, weight up to 50 lbs.
Walk – Frequently, weight 51 – 100 lbs.
Stand – Frequently, weight 51 – 100 lbs.
Sit – Constantly, weight 101 – 150 lbs.
Manually Manipulate – Constantly, weight over 150 lbs.
Reach Outward – Frequently
Reach Above Shoulder – Occasionally
Climb – Occasionally
Crawl – Occasionally
Squat or Kneel – Occasionally
Bend – Occasionally
Team Members will encounter the following items while performing their job duties, typically while performing their job independently without the assistance of others, and thus Team Members must be able to lift such items as an essential function of this position:
Dispenser (part) – 34 lbs.
Coin bag – 40 lbs.
Compressor – 40 lbs.
High Security Base – 60 lbs.
Coin Box – 60 lbs.
Concrete Bag – 80 lbs.
Dolly – 86 lbs.
Top Compartment – 140 lbs.
Vacuum Attachment – 310 lbs. (with lifting equipment)
ATM Machines – 280 – 875 lbs. (with lifting equipment)
Work Environment

This job operates in a traveling capacity within a van (and sometimes more depending on assigned route) and will be exposed to weather conditions within the specific territory. This job also involves operation at customer locations (estimated 50% of shift). Team Member will receive direction via phone or email. This role routinely requires the use of lifting equipment, hand tools, iPad and cell phone, etc.
Benefits

Generous Profit‑Sharing Bonus — share directly in the company’s success and reap the rewards of what we build together
Competitive Medical, Dental & Vision coverage
Company‑paid Life Insurance & Short‑Term Disability
Paid Holidays and PTO
Medical Deductible Reimbursement & Wellness Benefit Programs
401(k) with Company Match
Other Duties

Cash Depot has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors, as deemed appropriate. This document does not represent a contract of employment, and Cash Depot reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.
ADA Reasonable Accommodation Statement

Cash Depot is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position. Contact the Human Resources Department if you ever need an accommodation to perform the essential functions of this position. The Company will then engage in an interactive dialogue with you to determine what reasonable accommodations may be available to enable you to perform the essential functions of your position, absent undue hardship.
Equal Employment Opportunity Announcement

Cash Depot provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

#J-18808-Ljbffr