Director, Client Strategy- Enterprise

Director, Client Strategy- EnterpriseJoin ShopMy

Powering the Future of Digital MarketingShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they lovedriving discovery through trusted tastemakers and authentic recommendations. ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures. At ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you're excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we'd love to meet you.About The Role:The Enterprise Director drives strategic growth and revenue expansion within 8-12 high-value Fortune 500 accounts, serving as a trusted advisor to senior decision-makers while executing aggressive upselling initiatives. There is a specific focus on expanding clients' investment in our Opportunities product.Your Impact to The Role:Strategic Account ManagementOwn and manage relationships with 8-12 enterprise accounts with our largest contract valuesServe as the primary strategic advisor and trusted partner to senior decision-makersConduct regular business reviews and strategic planning sessions with key stakeholdersMap complex organizational structures and identify key influencers across multiple departments and business unitsRevenue Growth & ExpansionOwn aggressive annual upsell targets with particular focus on increasing QoQ investment in Opportunities productCreate and deliver compelling business cases that demonstrate clear ROI and strategic value for expansion initiativesRun enterprise sales cycles to secure dramatically larger investments by navigating complex orgs, building champions, and negotiating dealsCross-Functional LeadershipPartner closely with Sales, Product, Client Strategy, and Technical teams to ensure seamless client experienceAdvocate for client needs internally while driving product roadmap discussions and feature prioritizationYou Are Energized By:Challenging and persuading customers to change their mindset and pursue new ways of unlocking revenue growthNegotiating complex contract renewals and expansionsDeveloping and executing comprehensive account strategies that align with clients' business objectives and drive mutual growthMaintaining deep understanding of clients' industries, competitive landscapes, and strategic initiativesProviding market insights and competitive intelligence to inform product development and go-to-market strategiesContributing to thought leadership content and case study developmentWhat We Are Looking For:7+ years of enterprise account management or client success experience with Fortune 500 companies, in which you were directly responsible for the commercial agreements around renewal and/or revenue growthProven track record of consistently achieving annual upsell targets in prior role(s)Excellent written and verbal communication skillsExperience managing complex, multi-stakeholder relationships in enterprise environmentsExceptional relationship-building and executive presence capabilitiesStrong analytical and strategic thinking skills with ability to translate complex business needs into actionable solutionsOutstanding negotiation and presentation skills, comfortable presenting to senior executivesStrong experience managing enterprise renewal cycles, procurement processes, and contract negotiationsBonus Points:Experience closing $1M+ dealsBackground in B2B technology, SaaS, performance marketing or professional services preferredProficiency with CRM systems (Salesforce preferred)Entrepreneurial mindset with ability to think and act like a business ownerResilient and adaptable, able to thrive in fast-paced, high-pressure environmentsCollaborative leader who can influence without authority across all organizational levelsStrong business acumen with understanding of financial metrics and business operationsIn compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations.New York Pay Range$145,000 - $165,000 USDThe provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!ShopMy offers a bundle of benefits on top of being a great place to work.Our teammates are provided benefits such as:Medical & Dental Coverage at 70%Equity in ShopMyFlexible PTO14 weeks of parental leaveWellness & Social StipendTechnology StipendLearning & Development Stipend401k program (3% automated contribution from ShopMy!)Wellhub MembershipCompany retreatsOpportunity to monetize your influence- all employees build out a ShopMy page!Birthday PTOBrand new NYC HQ office