Job Description:
What You’ll Do
- Client Strategy & Counsel: Serve as a trusted lead across high-profile accounts, providing high-level strategic direction to senior client executives. Develop long-term PR plans aligned with client business objectives and confidently navigate difficult conversations or productive client pushback when necessary.
- Crisis & Narrative Excellence: Act as a trusted source during client crises by conducting risk assessments and drafting proactive communications. Interview executives to build robust thought leadership platforms and translate complex technical innovations into media-friendly narratives.
- Portfolio Management & Business Operations: Take accountability for account health, revenue forecasting, and resource allocation to optimize team utilization and minimize over/under-service. Oversee client contracts, KPIs, and monthly/annual scopes of work.
- Media & Integrated Strategy: Build sophisticated, long-term media and engagement strategies spanning media, analyst, and social landscapes. Maintain absolute editorial quality control across the portfolio and leverage a strong network of established relationships across Tier‑1 national business and trade media.
- Organic Growth: Proactively identify expansion opportunities within your current roster to drive organic business development and maintain high client retention rates.
- Team Leadership & Talent Development: Directly manage, coach, and inspire team members, establishing clear professional goals and delivering targeted training to upskill junior and mid-level practitioners.
- Innovation & Agency Leadership (SAD Level): Lead teams in adopting emerging PR technologies and alternative communication channels, while expanding leadership footprints into global PR management.
Requirements:
What You’ll Have
- For the Account Director Level:
- Experience: 7+ years of progressive PR and marketing experience, with significant experience in a corporate communications or digitally minded PR client leadership role.
- Account Mastery: At least two years of experience explicitly operating as the strategic account lead for multiple complex clients.
- Tech Literacy: Deep experience working within the Enterprise Tech sector, with the ability to seamlessly translate technical capabilities to a broad audience.
- Media Network: A proven track record of securing Tier‑1 national business and industry trade opportunities.
- For the Senior Account Director Level:
- Experience: 10-12+ years of progressive agency and/or in‑house communications marketing experience, with extensive experience leading teams and managing high‑profile accounts. Global account management experience navigating international media landscapes is highly preferred.
- Strategic Autonomy: Proven capability to take loose executive direction and independently build meaningful, multi‑layered strategies and plans for clients.
- Commercial Acumen: Strong, advanced understanding of agency operations, budget management, resource allocation, and team utilization constraints.
- Advanced Management: Comfortably lead difficult staff conversations, troubleshoot team challenges alongside HR, and confidently develop and execute Performance Improvement Plans (PIPs) when necessary.
Benefits:
What We Offer
- Robust benefits program
- Unlimited vacation with PTO minimums
- Unlimited sick leave
- 401k with company match
- Monthly mental health stipend, 2 ‘NOPE’ days/year, and quarterly wellness challenges
- Profit‑sharing program
- Workplace flexibility
- Professional learning and development
- 6‑month paid parental leave
- Transit benefits
- Paid volunteer and professional development days