Mediabistro logo
job logo

Key Account Manager-Los Angeles-Specialty Products

Harrow · Los Angeles, CA, USA ·

Job type:
Full Time

Key Account Manager-Los Angeles-Specialty ProductsLos Angeles, CAHarrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Harrow is an incredible entrepreneurial company

where we celebrate the ability of every member of the Harrow Family to be the CEO of their job. Harrow's values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines. Members of our Harrow Family often express their pride in being a part of our commitment to innovation, patient access to affordable medicines, and our track record of having never turned down an ophthalmologist doing mission work around the world

providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need. We encourage you to learn more about Harrow and its unique culture to see if you're the right person to help contribute as we build a truly exceptional company, one we are all so proud of!Harrow's ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including:An expanding Retina Portfolio including IHEEZO, TRIESENCE, BYOOVIZ, and OPUVIZA broad Dry Eye Disease product line, led by VEVYE and bolstered by well-known adjacent ocular surface disease products such as FLAREX and FRESHKOTEA peri-operative Surgical product line, led by TRIESENCE and BYQLOVIA Rare and Specialty product line, which includes various high-need and utility products such as ILEVRO, NATACYN, and VERKAZIAA robust internal development pipeline with multiple late-stage candidates, including MELT-300, MELT-210, H-N08, and CR-01Job SummaryThe Key Account Manager (KAM) for the Specialty Products Business Unit is responsible for launching and growing market share with a strong focus on driving demand through the commercial payer channel in a defined geographic area, reporting to the Area Sales Manager (ASM). The products that will be promoted include Verkazia and Natacyn. This position requires a highly motivated self-starter who offers solutions to challenges, has a positive presence with internal and external customers, is well-organized, and can multitask in a continuously changing, dynamic ophthalmic market environment. Assigned monthly/quarterly/annual sales revenue and product objectives, which will be achieved through consultation and value-based communications with ophthalmologists, optometrists, select primary care physicians, and staff on the indication, use, characteristics, and advantages of Harrow ophthalmic branded formulations. Prospective candidates should have pharmaceutical or medical device sales experience and a proven track record of success selling to physicians, private clinics, and support staff. This position requires about 80% travel.Core ResponsibilitiesMeet or exceed quarterly sales revenue and product goalsTakes 100% ownership and accountability to reach the goals set by the companyFocus is on the development of new customers while converting the existing customer baseEntrepreneurial mindset to analyze, develop, and grow the territory businessDrive demand through organic pull-through and deploy all reimbursement solutionsCall on ophthalmic and primary care healthcare professionals in defined marketsDevelop critical physician and staff relationships within the assigned geographyUtilizes internal resources when developing quarterly action plans and partnering with accountsAll sales activity is adequately recorded in CRM in a timely mannerCompetent in PowerPoint, Excel, Word & OutlookMaintain an in-depth and professional level understanding of our ophthalmic product portfolio and the competitionArticulate the clinical benefits of the products/formulations and our solutions that complement them in a compliant mannerAct with a sense of urgency at all levels of customer care and follow upCollaborate with internal departments and peersAbility to travel throughout the assigned geography on a routine basisExpected travel in the field will be about 80%, which may include overnight staysUnderstand the Pharmaceutical Industry's Code of PracticeComply with all state and federal-specific legislation and regulatory requirementsManage expenses in a thoughtful, responsible, and ethical mannerResourceful thinker who may not have a complete roadmap to success but finds the resources available to win and prosperActs as the liaison for customers with continual follow-upSubmits all required reports, including monthly expense reports, on timeQualifications & RequirementsBachelor's degree in a related fieldHas 1-3 years of pharmaceutical or medical device sales experience (Ophthalmic experience is beneficial)A high-energy, self-starter mindset is essential to success in this roleAbility to build, develop, and foster longstanding relationships with customersAbility to quickly absorb product and practice information and offer solutions that resonateExperience with the execution of strategic and targeted business plans around priorities and goalsProficient with MS Office products, including Word, Excel, and PowerPointClinical understanding in the specialty of ophthalmology is preferredKnowledge of the payer landscape, Commercial, Medicare Part D, and dual eligibility is beneficialKnowledge of how physicians make decisions regarding patient care for various therapiesExcellent presentation and interpersonal skillsSolid independent judgment and initiative requiredSuperior communication and written skills are a mustAbility to multitask, adjusting priorities as neededGood problem-solving and analytical skillsAbility to become proficient with CRM systemPosition TypeRemoteTravelUp to 80% weekly travel in a defined territory with overnights potentially required