Technical Writer/Graphic Illustrator Consultant
- Mid‑senior level
- No Travel Required
- Expires: 30-Jun-2026
This role will support our ground‑breaking electromechanical and electronic access control (EM/EAC) solutions by translating complex product information into clear, engaging, and customer‑centric documentation.
This position will sit onsite full‑time in New Haven or Berlin, CT.
What you will be doing:
- Create comprehensive, customer‑facing technical documentation for electromechanical and electronic access control hardware
- Collaborate with product development and product marketing teams to develop a deep understanding of products and customer needs
- Translate complex technical information and procedures into simple, clear instructions and user‑friendly guides
- Develop and manage product documentation schedules aligned with new product introductions
- Utilize publishing and commercialization software to produce high‑quality documentation
- Review and improve existing technical and marketing materials
- Generate animated renderings to support product visualization
- Create promotional graphics for digital marketing campaigns
- Partner with external vendors to coordinate static and animated graphical elements
What we are looking for:
- ASEE/ASET certification (or equivalent electronic certification) preferred
- 2–4 years of experience as a technical writer preferred
- Experience with technical illustration and graphical modeling desired
- Strong organizational skills with the ability to manage multiple projects simultaneously
- Excellent written and verbal communication skills
- Experience using XML tools for documentation preferred
- Proven ability to multitask in a fast‑paced environment
- Flexible, service‑oriented mindset with a strong sense of urgency
- Proficiency in MS Office Suite (including Visio)
- Experience with Adobe InDesign, Adobe Illustrator, and other Adobe Creative Suite tools
- Familiarity with SolidWorks
- Experience with KeyShot or similar rendering software preferred
Nearest Major Market: New Haven
Nearest Secondary Market: Hartford