Epic Communications Specialist

Job Description

Day-to-Day Responsibilities

Lead and execute enterprise-wide communications strategy for Epic go-live, including timelines, milestones, and updates

Develop and deliver clear, concise communications to both internal IT teams and broader health system stakeholders

Partner with Epic PMO, IT leadership, and operational teams to translate technical updates into business-friendly messaging

Create and manage communication materials such as:

Leadership updates

Go-live readiness communications

End-user announcements and alerts

FAQs, newsletters, and executive briefings

Ensure consistent, timely communication throughout go-live and stabilization phases

Support change management efforts, reinforcing key messaging and adoption strategies across the organization

Coordinate communication cadence across multiple workstreams and departments

Identify communication risks or gaps and proactively recommend solutions

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Required Qualifications

3-7+ years of experience in corporate communications, change management, or internal communications

Direct experience supporting an Epic implementation or Epic go-live (critical requirement)

Proven ability to communicate complex technical concepts in a clear, digestible way

Strong writing, editing, and storytelling skills with a focus on executive and enterprise audiences

Experience partnering with IT, PMO, and cross-functional business stakeholders

Ability to operate in a fast-paced, high-pressure go-live environment