Senior Product Manager - Client Experience - Real Assets
Location: US
About Us:
As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions. We believe in being different in what we do, how we work, and how we enable and develop our people.
Responsibilities
Client Engagement & Discovery
Own and optimize Real Assets client end‑to‑end interactions with the new AD Intelligence platform, identifying existing key pain points and priorities for the initial market roll‑out
Lead structured discovery sessions with Real Assets clients and prospects to translate business requirements into clear product inputs, use cases, and prioritization recommendations
Serve as the primary product and technology expert for Real Assets clients, enabling commercial demos and maintaining a clear understanding of current and planned technology capabilities
Develop and maintain the Real Assets client‑facing roadmap, prioritizing the most impactful use cases and embedding the broader shared capabilities, portal, and Real Assets data/analytics roadmaps
Quantify the impact of roadmap initiatives where possible to support data‑driven decision‑making
Capture and synthesize client feedback and market signals, feeding insights back into product strategy, roadmap planning, and go‑to‑market positioning
Cross‑Functional Leadership
Build a shared understanding of client needs with technology, business, and delivery teams to generate alignment and confidence in the prioritized roadmap
Deliver clear requirements for technical design and execution of the highest priority work
Work closely with the Head of Client Portals as the Real Assets subject matter expert to ensure consistency and ease of use throughout ADI for Real Assets use cases
Create a market‑leading experience for Real Assets clients through an AI‑native integrated servicing platform
Ensure exceptional usability and consistency across all client touchpoints within the AD Intelligence platform
Drive continuous improvement through ongoing client feedback loops and market analysis
Your Profile
Required Experience
10+ years in product management, with demonstrated progression to senior leadership roles
Fluency in Real Assets market dynamics and ongoing trends, with the ability to anticipate client needs
Proven experience developing and evolving client‑facing enterprise SaaS cloud‑native products/solutions from concept through maturity
Demonstrable experience in early‑stage product development and client discovery, including working with ambiguity and rapidly iterating
Previous roadmap ownership with justified prioritization frameworks and clear outcomes
Experience with SAFe (Scaled Agile Framework) and disciplined, agile delivery approaches
Leadership & Stakeholder Management
Ability to manage teams of various seniorities and backgrounds, aligning diverse talents to a strategic vision
Proven ability to influence varied key stakeholders and deliver within a matrixed organization/structure
Experience presenting to and guiding conversations with senior financial services professionals, including client partners and prospects
Strong executive presence with the ability to command credibility across technical and business audiences
Core Competencies
Strategic thinking with strong execution capabilities
Exceptional communication and storytelling skills, translating technical concepts for diverse audiences
Data‑driven decision‑making with strong analytical and synthesis capabilities
Client‑centric mindset with passion for delivering exceptional user experiences
Comfortable working in fast‑paced, evolving environments with competing priorities
Deep understanding of AI‑enabled products and platforms (preferred)
What we expect from a leader at Alter Domus
Driving Change and Engagement: responsible for driving change when necessary, delivering communications and directions to the team, and supporting the development and engagement of employees at all levels.
Culture of Compliance and Accountability: drive a culture of compliance and risk control to mitigate financial, operational, and reputational risks, while maintaining a relentless focus on cost and budget discipline.
Brand and Culture Promotion: promote and build the Alter Domus brand and culture both internally and externally, acting as a role model to our people, clients, and customers.
Social and Environmental Responsibility: hold the team accountable for maintaining the highest social and environmental responsibility and standards.
Transformational Leadership: demonstrate high energy and passion for transforming the business, with a commitment to avoiding complacency and striving for success.
Intellectual Curiosity and Global Mindset: exhibit intellectual curiosity and a global mindset, enabling effective partnerships across regions and a willingness to challenge the status quo as a change agent.
Interpersonal Skills and Influence: possess strong interpersonal skills, influencing and building trust quickly, navigating complexity and ambiguity, and negotiating with tenacity and focus.
Resilience and Prioritization: show resilience and composure under pressure, adept at managing competing demands and prioritizing effectively while navigating challenges with confidence.
Leadership and Team Development: lead, motivate, and delegate effectively, fostering a high‑performance culture with clear accountabilities and driving cross‑functional collaboration. Actively manage performance and develop a pipeline of talent, empowering the team at all levels to deliver on objectives.
Integrity and ESG Commitment: demonstrate a strong commitment to high integrity, ethics, and the application of Environmental, Social, and Governance (ESG) practices.
Commercial Client Engagement: serve as a role model for commercial client engagement at the C‑level, demonstrating decisiveness and persuasiveness to achieve results.
Your AD Key Relationships
Chief Product Officer
Global Head, Real Assets
Chief Technology Officer and Technology Leadership Team
Business Development, Sales Team and Relationship Management Team
Clients & Prospective clients (C‑Level down to business heads)
Regional Leaders, Directors and Senior Managers
Finance, Legal & Compliance, Risk Management, IT and the People team
Benefits
Support for professional accreditations
Flexible arrangements, generous holidays, plus an additional day off for your birthday
Continuous mentoring along your career progression
Active sports, events and social committees across our offices
24/7 support available from our Employee Assistance Program
The opportunity to invest in our growth and success through our Employee Share Plan
Salary range:
We offer a salary of $145,000 to $180,000 depending on the skills and experience brought to the position. We encourage all candidates to apply and discuss the overall package on offer with our recruitment team.
Equity in every sense of the word:
We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong.
We celebrate our differences, and recognise that our success relies on diverse perspectives and experiences, as we work towards shared goals and a common purpose. We take pride in creating a workplace where all our people are empowered to be truly invested in the alternative and bring their whole selves to work.
Alter Domus is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
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Product Management Senior Manager
Alter Domus · New York, NY, USA ·
- Pay:
- $145,000-$180,000/yr
- Job type:
- Full Time