Sales Design Consultant

Overview

We are an architectural tile and stone company dedicated to evoking emotion through design. We maintain corporate and personal integrity while providing employees with purpose, education, and growth and creating social responsiveness to the community.
Core Responsibilities

Collect contact information and related parties for every client.
Provide same-day project quotations to every customer.
Create next tasks, follow‑up events, and thank‑you emails.
Wait on customers in the showroom by appointment or walk‑in.
Maintain showroom log traffic and next purpose task in SFDC by end of day.
Convert all leads and pending opportunities, ensuring accurate amounts, close dates, and next purpose tasks.
Call open opportunities and complete action items; hot leads at least once a week or per negotiated date.
Assist clients from other stores or designers as requested.
Provide current and next month’s sales forecast when requested.
Meet with Sales Manager on pending monthly sales support and weekly as applicable.
Attend new product monthly webinar and vendor product training sessions.
Create social media posts for Instagram (three times per week) and engage with Architessa’s content.
Maintain SFDC records and return all phone calls and urgent emails by end of day.
Prospect for new business by calling targeted accounts in SFDC and other potential clients.
Work with manager to develop a fixed schedule for top accounts, including outside visits, appointments, and telephone calls.
Within 90 days provide a route schedule of specific firms to develop (minimum two visits per month).
Clean up workspace after each customer visit; help put tile away throughout the day.
Attend networking meetings twice per month and daily huddles.
Maintain Landmark Certification and undergo scheduled training (9am‑11am Wednesdays).
Observe showroom hours: M, Tu, Th, Fr – 9am‑5pm; Wed – 11am‑5pm; Sat & Wednesday night – appointment only.
Reports Generated

Pendings Pipeline report – daily
Account List Report – weekly
Key Performance Indicators

Monthly/yearly sales goal
Walk‑in wait times based on rotation
Current and timely follow‑up on pending actions
Assistance to clients from other stores or same store as requested
Continuous improvement in product knowledge and design capabilities
Account development and retention
Surveys of key internal customers
Surveys of top five external customers
Benefits

Architectural Ceramics offers comprehensive healthcare (medical, prescription drug, dental), an equitable compensation program, a retirement investment plan, and a time‑off program that includes paid holidays.
Salary

Salary description and details to be provided upon selection.

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