Customer Solution Specialist

Build Relationships. Change Lives. Sell With Purpose.
At Matt's New & Used Appliances, we believe great sales isn't about pressuring people—it's about serving them with honesty, knowledge, and integrity.

As an Appliance Sales Consultant , you'll help customers find the right appliances for their homes while creating an outstanding buying experience from the moment they walk through our doors.

This position is about more than making sales—it's about building trust, solving problems, and representing a company that strives to honor God in everything we do.

We're looking for someone who enjoys helping people, communicates confidently, stays motivated, and takes pride in providing exceptional customer service every single day.

Who We Are
We are a

Christian faith-based company

committed to honoring God through the way we conduct business, care for our customers, and support one another.

Our culture is rooted in the principles found in

Galatians 5:22–23 :

Love

Joy

Peace

Patience

Kindness

Goodness

Faithfulness

Gentleness

Self-Control

These values guide how we lead, serve, and work together every day.

What We're Looking For
We're seeking someone who:

Has previous retail sales or customer service experience (appliance sales is a plus, but not required)

Loves helping people and enjoys building relationships

Communicates confidently, professionally, and respectfully

Is self‑motivated and driven to achieve goals

Learns quickly and enjoys expanding product knowledge

Has strong organizational and time management skills

Pays close attention to detail

Maintains a positive attitude in a fast‑paced environment

Is dependable, coachable, and accountable

Works well independently while contributing to a team environment

Responsibilities

Welcome customers and provide an exceptional shopping experience

Learn and confidently explain appliance features, benefits, and warranties

Help customers select products that best fit their needs and budget

Generate sales while maintaining a customer‑first approach

Build lasting customer relationships through honesty and outstanding service

Follow up with customers when appropriate

Maintain a clean, organized, and attractive showroom

Stay informed on current inventory and incoming products

Accurately complete sales paperwork and financing applications

Work alongside warehouse, delivery, and service departments to ensure a smooth customer experience

Meet individual and team sales goals while maintaining the highest level of integrity

What We Offer
We believe great employees deserve a workplace where they can continue to grow.

That's why we provide:

Competitive hourly pay plus performance‑based incentives

401(k)

Paid Time Off

Flexible scheduling

Professional development and ongoing sales training

Advancement opportunities within the company

A supportive, team‑oriented work environment

Leadership committed to your personal and professional success

Requirements

Previous retail or customer service experience preferred

Appliance sales experience is a plus, but not required—we're willing to train the right person

Strong communication and interpersonal skills

Basic computer skills

Ability to work Saturdays

Ability to stand and walk for extended periods

Ability to assist customers with moving or demonstrating appliances when needed

Valid driver's license preferred

Ability to commute to or relocate to Jennings , LA

before your start date

Join Our Team
The best salespeople don't simply sell products—they earn trust, solve problems, and build lasting relationships.

If you're someone who enjoys helping people, works hard, and wants to be part of a company built on integrity, excellence, and service, we'd love to meet you.

We're building more than a successful business—we're building a team where people grow, encourage one another, and honor God through the way they work every day.

Come build a career where your character matters, your effort is rewarded, and every customer interaction is an opportunity to make a difference.

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