French-Speaking Customer Success Specialist (CSA/ITIL)

Tata Consultancy Services seeks a dedicated Customer Success Associate based in Cincinnati, Ohio. The role involves resolving customer inquiries across various channels, ensuring a seamless experience, and documenting interactions accurately.
Ideal candidates are skilled in IT service management and hold certifications such as Certified System Administrator and ITIL. Proficiency in English (B2 or higher) and French (B2 to C1) is a plus. The salary ranges from $55,000 to $70,000 annually, complemented by comprehensive employee benefits.

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