Hardware Reliability Technician, Root Cause (Starlink)

Hardware Reliability Technician, Root Cause (Starlink)
Bastrop, TX

SpaceX is developing the technologies to make space exploration possible, with the ultimate goal of enabling human life on Mars. SpaceX is deploying Starlink, the world's largest satellite constellation and most advanced broadband internet system, providing reliable internet to millions worldwide.

Responsibilities

Communicate and resolve quality issues impacting Starlink products in a timely and effective manner

Document production non-conformances accurately and in accordance with established procedures

Support the maintenance and continuous improvement of quality management system policies and procedures

Participate in root cause investigations on Starlink products to identify and eliminate sources of defects

Perform field return triage and conduct root cause analysis on returned hardware

Execute PCB solder rework and X-ray inspections to support root cause analysis and MRB disposition

Support production teams during critical containment actions and quality alerts

Assess production processes for compliance with company standards and applicable industry requirements

Basic Qualifications

High school diploma or equivalency certificate

1+ years of experience working in a production, mechanical, or manufacturing environment

Preferred Skills and Experience

2+ years of quality experience in a manufacturing environment

Experience performing root cause analysis on electrical systems and PCBAs with expertise in diagnosing and resolving issues related to solder joint quality, component failures, and manufacturing/assembly defects

Bachelor's degree in a technical or engineering field

Experience working with root cause/corrective action systems

Self‑motivated, proactive, and experience managing multiple priorities and tasks

Practical experience working within quality management systems (ISO 9001)

Additional Requirements

Must be willing to work all shifts, overtime, and weekends, as needed

Must be willing to work the following shifts: 1st shift (Monday – Friday, 6:00 am – 4:00 pm), A Shift (5:00 am – 5:00 pm, Sun – Wed), B Shift (5:00 am – 5:00 pm, Wed – Sat), C Shift (5:00 pm – 5:00 am, Sun – Wed), D Shift (5:00 pm – 5:00 am, Wed – Sat)

Schedule may vary depending on site operational needs and flexibility is required regarding overtime and weekend support

Ability to perform job duties that require standing, kneeling, crouching, twisting upper body, and lifting up to 25 lbs. unassisted

Must be willing to work onsite in Bastrop, TX – remote work not considered

To conform to U.S. Government export regulations, applicant must be a U.S. citizen or national, U.S. lawful permanent resident (green card holder), refugee under 8 U.S.C. § 1157, or asylee under 8 U.S.C. § 1158, or eligible to obtain the required authorizations from the U.S. Department of State

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

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