A/V Specialist

A leading professional services organization is seeking a talented

A/V Specialist

to join a team that thrives on innovation and precision. With a culture rooted in integrity, strategic thinking, and enterprise‑level problem‑solving, the firm empowers its people to contribute meaningfully to its mission. The A/V Specialist will play a key role in delivering seamless, high‑quality audiovisual experiences that support critical communications and client engagement.

Who You Are

A technology professional with several years of hands‑on experience supporting and engineering A/V and network environments

Someone who naturally steps into a leadership role, guiding peers and partnering across teams to deliver seamless technology experiences

Comfortable serving as a subject‑matter expert for audio‑visual systems while also collaborating closely with network engineering and user support teams

Skilled at diagnosing complex issues across hardware, software, and integrated systems

Able to communicate clearly with colleagues, vendors, and end users in a fast‑paced, service‑driven environment

Adaptable and steady under pressure, especially when managing tight timelines, high‑visibility issues, or after‑hours work

Experienced in professional services environments or similar high‑demand settings

What You’ll Do

Lead the design, deployment, and ongoing optimization of audio‑visual solutions across multiple office locations

Ensure A/V platforms integrate smoothly with the firm’s broader network infrastructure

Provide advanced technical support for conference room technology, collaboration tools, and related systems

Troubleshoot complex A/V and network‑adjacent issues, serving as a Tier 3 escalation point for a large, distributed user base

Maintain documentation, standards, and best practices to support consistent performance and reliability

Monitor system health, performance, and uptime in alignment with service level expectations

Evaluate new technologies, conduct testing, and recommend enhancements to improve the firm’s A/V environment

Partner with vendors as the primary technical contact for A/V platforms, hardware, and applications

Support the maintenance of network components including servers, remote access tools, routing, switching, and telecommunications systems

Participate in firmwide technology initiatives where A/V expertise is required

What Success Looks Like

Audio‑visual systems across all locations operate reliably, consistently, and with minimal downtime

Conference rooms and collaboration spaces deliver a seamless user experience for in‑person and remote participants

Network engineering and user support teams view you as a trusted partner and technical leader

Issues are resolved quickly, root causes are identified, and long‑term fixes are implemented

Documentation, standards, and processes are clear, current, and widely adopted

New technologies are evaluated thoughtfully and introduced in ways that strengthen the firm’s overall infrastructure

Attorneys, staff, and clients experience smooth, high‑quality interactions with the firm’s A/V and communication tool

Pay Rate Range:

$75-90k annually, based on experience

Location:

Remote near Cleveland, Ohio

Gainor is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Gainor are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), age, national origin, immigration status, marital or familial status, citizenship status, ancestry, physical or mental disability, genetic information, reproductive health decision making, veteran or military status, or any other characteristic or status protected under applicable federal, state, or local law.

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