Account Manager

Account ManagerMeridian Title is one of the nation's largest independent title agencies with nearly 90 years of experience providing title insurance coverage, escrow closings, and real estate related services. We combine that history with technology and innovation to provide the best experience for our clients. We are currently seeking an energetic and dedicated Account Manager for Southwest Michigan based in Niles.Key ResponsibilitiesBusiness Development & Revenue GrowthProspect new customers and generate business opportunitiesIncrease Meridian Title's market share within assigned accountsMaintain consistent prospecting and follow-up to build a strong, active pipelineConsistently meet or exceed individual performance metricsExecute Meridian Title's sales activity benchmarks consistentlyBuild strong, loyal customer and internal relationships through attentiveness, expertise, empathy, resourcefulness, and valueRetain at-risk relationships through timely intervention and effective objection handlingMaintain a baseline monthly performance standard of 20 closed (paid) orders and $30,000 in revenue; overall sales goals are established annually and may be adjusted based on market conditions and business needsOperational Alignment & Order ExecutionSubmit accurate and complete title orders in a timely manner, following Meridian's established workflows and processesPartner with operations, processing, and closing teams to ensure seamless transactions from open to closeMaintain visibility into file progress and proactively communicate with customers to enhance the closing experienceIndustry PresenceDeliver presentations, training sessions, and educational content to customers and partners on industry updates, regulatory changes, and Meridian's products, services, and processesRepresent Meridian Title through community involvement, industry events, and strategic networking opportunitiesStay current on market trends, regulatory updates, and industry developments impacting customers and transactionsWhat We OfferHealthcare (medical, prescription drug, dental, and vision)401(k) savings planPaid Time Off (PTO)Paid holidaysBasic life insurance and AD&D insurancePaid medical leavePaid parental leaveVoluntary benefits such as accident, hospital indemnity, critical illness, long-term and short-term disabilityEqual Employment Opportunity (EEO)Meridian Title Corporation provides equal employment opportunity to qualified persons regardless of race, color, gender, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.RequirementsKey Skills and CompetenciesCustomer Insight Selling Ability to challenge customer thinking, reframe problems, and drive action through relevant, value-based insightsClient-Centered Communication Connects messaging and solutions directly to client priorities, delivering clear, compelling, and results-driven conversationsSales Cycle Execution Effectively manages the full sales process from prospecting to close, maintaining momentum and aligning next steps to drive decisionsEmotional Intelligence & Composure Demonstrates strong self-awareness and professionalism; communicates with intention and remains effective under pressureAdaptability & Resilience Thrives in a fast-paced environment, embraces change, collaborates effectively, and maintains a growth-oriented, results-focused mindsetQualificationsSome college or associate's degree preferredValid driver's license, reliable transportation, and current auto insurance in good standingActive state notary and title insurance license (as required by state and/or willingness to obtain)Experience delivering presentations and public speaking preferredStrong local market knowledgeMinimum of 2 years of sales experience with direct client interaction; preferred candidates have experience in the real estate industry (title and escrow, mortgage, builder/developer sales, property and casualty insurance, or home warranty)Proficiency in Microsoft Office 365 (Word, Excel, Outlook, PowerPoint)Basic understanding and use of social media platforms (Facebook, Instagram, LinkedIn)