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Remote Customer Experience Specialist – Fast-Paced Support

clipboard · New York, NY, USA ·

Pay:
40.000 - 60.000
Job type:
Full Time

Clipboard is seeking a Worker Operations Customer Experience Specialist in New York. This role involves delivering fast and accurate support to over 60,000 healthcare professionals using our platform through chat, voice, and email. Candidates should be proactive problem-solvers who communicate clearly, with the ability to thrive in a fast-paced environment.
Key responsibilities include resolving onboarding, payment, and platform-related issues, and maintaining detailed documentation using Zendesk and Salesforce. This position requires weekend availability, with shifts assigned based on business needs.

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