What You’ll Do
- Own the Travel & Hospitality Vertical
- You’re not just here to play—you’re here to dominate. Identify key players in airlines, hotels, resorts, OTAs (Online Travel Agencies), and cruise lines, and make them your clients.
- Sell Solutions Travelers Need
- From reservation management and guest support to loyalty programs and claims handling, you’ll show brands how our BPO services can transform their business.
- Be a Trusted Partner
- Build relationships with decision‑makers (think: VPs of Operations, Heads of CX, CEOs) by understanding their challenges and delivering tailored solutions.
- Stay Ahead of Industry Trends
- Understand travel tech, guest expectations, and industry shifts. You’ll be the expert your clients rely on to stay competitive.
- Close Deals Like a Pro
- Drive deals through the pipeline with urgency, precision, and relentless focus on hitting and exceeding sales targets.
What Makes You the One
- Travel & Hospitality DNA
- You’ve sold into this space before or worked within the industry. You know the pain points like the back of your hand—guest dissatisfaction, booking headaches, operational inefficiencies.
- Show us your track record. Whether it’s hitting quotas, closing high‑value deals, or growing revenue—you’ve done it, and you’re ready to do it again.
- BPO Experience Is a Plus
- If you’ve sold outsourcing services like customer care, back‑office processing, or reservations support, you’re already ahead of the game.
- Exceptional Communication
- You can pitch, present, and negotiate with confidence and clarity. Whether it’s on Zoom or in the boardroom, you own the conversation.
- Hustler’s Mindset
- You’re driven, resilient, and relentless. You don’t just meet goals—you crush them.
Why This Role Will Change Your Career
- Unlimited Earning Potential
- Competitive base salary plus a killer commission structure. Your hustle, your reward—no ceiling.
- Help travel and hospitality brands redefine customer experiences and loyalty in a post‑pandemic world.
- Freedom to Hustle
- We don’t micromanage. You’ll have the autonomy to create and close deals your way.
- Join a Fast‑Moving Team
- We’re here to win, and you’ll be on the front lines of shaping our success in this dynamic vertical.
How to Apply
We don’t do boring applications. Send us something real—your resume, your wins, and why YOU’RE the one to own the Travel & Hospitality vertical. Tell us how you’ve driven results and why you’re ready to help travel brands scale like never before.
Company Information
Join our CP360 Family, today!
At ContactPoint360, we are relentlessly focused on delivering exceptional customer experiences. As the fastest‑growing BPO on the planet, with over 5,000 teammates across 10 global locations, we combine cutting‑edge technology with innovative strategies to help our clients succeed. Our approach is simple: obsess over customers, think long‑term, and build a team of smart, driven professionals who thrive in a high‑growth, high‑impact environment. We’re not just a service provider—we’re a partner in driving real results. ContactPoint360 is where innovation, execution, and customer obsession meet.
We are one of the fastest‑growing BPOs in the world, and our secret is simple: it’s our people. We invest in our people and develop them into future leaders. Did you know 50% of ContactPoint360’s leaders were promoted from within? Our CEO’s journey, starting as a phone agent, reflects our commitment to genuine care for our people—it’s in our DNA.
Join the #ChangeMakers movement at ContactPoint360, where your creativity and passion aren’t just welcomed—they’re essential.
Our Purpose
Our goal is to create the best human experience, ensure the highest client satisfaction, and transform clients’ customers into loyal advocates for life.
Content Creator
We’re looking for a dynamic, outgoing, and creative Content Creator to join our team and lead a new video series focused on capturing customer experiences (CX) through street interviews. If you’re passionate about storytelling, skilled in video production, and love interacting with people, we want to hear from you!
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