SCM Specialist Professional

Position Title: SCM Specialist Professional

Location: 110 MacAlyson Court, Cary NC 27511

Salary: $87,610 - $88,110 / Year

Hours: Mon – Fri, 3:00pm-11:00pm, 40 Hours/Week

Summary of Duties

Manage orders through the complete delivery cycle and support functions to meet customer expectations and on-time delivery goals.

Deliver and invoice spare part orders worldwide for all healthcare business units to the country service organizations, OEM partners, and customers in approximately 40 countries.

Monitor the progress of orders through the entire supply chain, from expediting warehouse receipts for urgent orders to delivery at the customer destination.

Determine when items should be sourced from alternate warehouse locations via drop shipment.

Provide regular status updates on all orders that cannot be filed immediately.

Research and reconcile shipping/invoicing discrepancies, issuing debit or credit when necessary.

Work closely with Network and Transportation teams for delivery compliance and performance.

Collaborate with 3PL, Command Center, and FSL teams to ensure correct execution of shipments in accordance with business rules and customer requirements.

Partner with buyer/planners to ensure high parts availability and manage escalations.

Manage customer relationships.

Apply knowledge and experience in solving non-routine, varied internal processes and customer issues.

Analyze KPIs, propose and participate in LEAN initiatives and other performance improvement measures to achieve targets and contribute to team results.

Hybrid work permitted.

Qualifications

Bachelor’s degree in Business, Logistics, Supply Chain Management, Biomedical Engineering, or a related field.

At least four (4) years of experience in a related role such as Order Management, Supplier Relationship Management, Logistics Specialist, or an acceptable alternate occupation.

Experience with SAP P41, P40, and Office 365 Suite.

Strong communication skills with management levels.

Experience working with international contacts and customer support.

Ability to analyze metrics and understand data-driven insights and solutions.

Expertise in Power BI for data visualization, dashboard creation, and report development.

Experience working with Snowflake for data warehousing query and data modeling.

Working knowledge of E1P system.

Hybrid work permitted.

Equal Employment Opportunity Statement
Siemens Healthineers is an Equal Opportunity and Aff… (all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex … and other categories protected by federal, state or local law.)

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