Commercial Manager

Job Overview
ACI powers the payments ecosystem globally. As a Manager, Global Deal Desk (hybrid – Norcross or Omah(a)), you will join a diverse, passionate team dedicated to powering the world’s payments ecosystem.

Responsibilities

Work with the business to ensure sales opportunities are constructed to realize maximum value for the organization.

Identify and resolve issues with opportunity proposals and contracts that may erode or degrade long-term expected value.

Communicate with internal stakeholders to ensure financial aspects and impacts of sales opportunities are clear.

Provide risk assessment on commercial opportunities, making recommendations based on a thorough analysis of all factors involved.

Offer direction and instruction to ensure deals are constructed appropriately.

Apply innovative control methods to ensure the business consistently delivers the expected contract and revenue values.

Analyze sales reports and provide insight into how the business can adjust sales opportunities to improve performance.

Oversee financial KPIs regarding renewal reporting.

Identify areas not in keeping with ACI’s renewal & pricing policies and practices.

Support financial, sales and operations teams, giving financial advice and/or recommendations to directors, managers and other executives.

Implement financial concepts for planning and control purposes.

Plan and distribute work assignments; select, train and supervise staff; conduct performance and salary reviews; coach and motivate team members; monitor staff performance; provide counseling and career mentoring; perform other human resource functions.

Perform other duties as assigned.

Understand and adhere to all corporate policies, including but not limited to the ACI Code of Business Conduct and Ethics.

Qualifications

Bachelor’s degree in a related field or equivalent experience.

8+ years of related experience.

Preferred Qualifications

Experience in a software or technology company.

Software revenue recognition experience.

Able to clearly articulate financial commercial deal aspects to a variety of stakeholders.

Effective verbal and written communication skills.

Flexibility in handling multiple tasks simultaneously.

Negotiation and problem‑solving skills.

Attention to detail.

Work Environment

Standard work environment, majority of time spent on PC.

Core Capabilities

Accountability: holding self and others accountable to meet commitments.

Drive Results: consistently achieving results, even under tough circumstances.

Customer Focus: building strong customer relationships and delivering customer‑centric solutions.

Innovation: creating new and better ways for the organization to be successful.

Collaborate: building partnerships and working collaboratively with others.

Courage: stepping up to address difficult issues, saying what needs to be said.

Applicants must be currently authorized to work in the US on a full‑time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.

ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.

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