Overseeing daily operational performance for assigned clients, the full-time Client Manager will manage operations teams to deliver quality administrative services while serving as the primary contact for client inquiries and collaborating with support areas in a virtual environment.
Key responsibilities
Utilizing expert knowledge to interpret complex client requirements and address unique inquiries and escalations
Driving stable delivery from internal and external partners while managing ad hoc client projects
Communicating regularly with clients and collaborating with the Oversight & Excellence team to improve efficiency
Required qualifications
Effective communication and influencing skills on domain and technical matters
Strong analytical abilities and attention to detail when working with complex data
Solutions-oriented focus with the ability to report data to stakeholders
Advanced management and organizational skills with adaptability to change
Client Manager
Virtual Vocations Inc · New York, NY, USA · Remote ·
- Job type:
- Full Time