Marketing - Development Operations Specialist

Marketing - Development Operations Specialist
Job Summary: The Erlanger Health Foundation, the philanthropic arm of Erlanger Health System, engages donors, cultivates strategic partnerships, and advances institutional priorities through comprehensive fundraising initiatives. As the Foundation continues its evolution into a high-performing, data-informed, donor-centered organization, the Development Operations Specialist serves as a key operational leader responsible for the strategic administration and optimization of development systems and processes. Reporting to the Marketing, Communications and Foundation Operations Manager, this position exercises independent judgment and discretion in the oversight, administration, and continuous improvement of the Foundation's donor database systems, reporting infrastructure, stewardship operations, and compliance protocols. The Development Operations Specialist ensures alignment between operational practices and organizational objectives, regulatory standards, and donor intent. This role requires consistent exercise of discretion and independent judgment with respect to matters of significance, including donor data governance, gift processing protocols, reporting standards, stewardship implementation, and system optimization.

Education
Required: Bachelor's degree in Business Administration, Information Systems, Nonprofit Management, or a related field.

Required Experience

3-5 years of experience in non-profit development operations, fundraising services, or nonprofit program coordination.

Demonstrated experience with CRM systems, event fundraising platforms, nonprofit procedures and operations.

Strong attention to detail, analytical thinking, and cross-team communication skills.

Preferred Experience

Experience with healthcare or higher education fundraising environments.

Proficiency in Raiser's Edge, Salesforce, GoFundmePro, or similar platforms.

Certification in fundraising operations, data management or CFRE designation.

Position Requirements
License/Certification/Registration Required: N/A Preferred: N/A

Key Responsibilities

Foundation Systems Administration and Data Governance

Reporting, Analytics & Strategic Decision Support

Financial Stewardship & Fund Oversight

Compliance, Risk Management & Audit Readiness

Stewardship Operations & Donor Experience

Organizational Leadership & Operational Strategy

#J-18808-Ljbffr