Customer Experience Specialist - Metals & Solutions

A. M. Castle & Co. in Wichita, KS, is seeking a Customer Experience Representative to support Inside Sales, Regional Sales Managers, and Operations by managing non-sales customer interactions and order tracking.
The role emphasizes timely responses to inquiries and efficient issue resolution to maintain high customer satisfaction. Compensation is $22–$24/hr plus incentive eligibility. The ideal candidate will handle credit and returns, maintain records, and coordinate with various teams to

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