Mercedes-Benz of Orange County General Manager

Mercedes-Benz of Orange County General Manager
Job Title: General Manager - Auto Dealership
Location: Harriman, NY
Job Type: Full-Time, Permanent
Reports To: Dealership Owner/Executive Management
About Us
Benzel-Busch Motor Car Corp strives to be America’s Premier Automotive Dealership Group, dedicated to delivering our valued customers the highest standards of service and quality. With a rich heritage in the automotive industry, we represent the Mercedes-Benz and Genesis brands, offering vehicles embodying sophistication, performance, and innovation.
Position Summary
We are seeking an experienced, dynamic, and results-driven General Manager to oversee all aspects of our dealership’s operations. The ideal candidate will have a strong background in automotive sales, finance, and service management, with a track record of improving dealership performance and delivering exceptional customer service. As the General Manager, you will be responsible for driving profitability, increasing sales, and ensuring operational excellence while maintaining a positive and collaborative work environment. You must be comfortable with data-driven decision making and have a strong background in financial analysis. The organization will invest heavily and continuously in your personal growth and development.
Key Responsibilities

Operational Leadership: Oversee daily operations across sales, finance, and service departments. Ensure all departments function seamlessly and are aligned with the dealership’s goals.
Financial Performance: Monitor and analyze dealership financials, ensuring profitability and cost-efficiency. Develop strategies to improve sales and maximize gross profits.
Sales and Marketing Strategy: Create and implement strategies to increase vehicle sales, enhance brand reputation, and attract new customers. Work closely with marketing teams to drive local and digital marketing initiatives.
Customer Experience: Champion a customer-first culture that promotes high levels of customer satisfaction and loyalty. Resolve escalated customer concerns and ensure a positive experience for every visitor.
Team Development: Recruit, train, and mentor staff across departments. Conduct regular performance evaluations and implement strategies for team development, engagement, and retention.
Compliance and Standards: Ensure dealership adherence to local, state, and federal regulations. Maintain a safe, compliant, and high-quality facility.

Qualifications

Experience: Minimum of 7-10 years of experience in the automotive industry, with at least 3 years in a management or senior leadership role within a dealership environment.
Education: Bachelor’s degree in Business, Automotive Management, or related field preferred; equivalent experience may be considered.
Skills: Strong leadership and team management skills, exceptional interpersonal and communication skills, strategic thinking, and a solid understanding of automotive sales and finance.
Technical Knowledge: Proficiency in dealership management software, inventory management, and familiarity with financial reporting and metrics analysis.Customer-Centric Mindset: A commitment to delivering outstanding customer experience, with demonstrated problem-solving skills and a track record of high customer satisfaction.

Compensation

$200,000–$350,000 total compensation includes performance-based bonuses and incentives that may significantly increase overall earnings.
Competitive salary with performance-based bonuses.
Comprehensive health, dental, and vision benefits.
401(k) with company match.
Paid time off and holidays.
Professional development opportunities.

This General Manager role is a unique opportunity to lead a team of talented professionals and drive success within the Benzel-Busch Motor Car organization. If you’re an experienced leader with a passion for the automotive industry, we invite you to apply and be part of our journey to excellence.
We are an equal-opportunity employer and value diversity at our dealership.
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