Essential Onsite - Production Operator Coordinator

Essential Onsite - Production Operator Coordinator

As a Production Operator you will be under moderate supervision, perform setup and operation of production equipment to print, personalize, insert, and mail statements, letters, checks, and cards within specified timelines. Manually prepares documents and/or packages for mailing. Follows quality service standards, safety expectations, and complies with all company policies and procedures.

The work environment is primarily an indoor warehouse or manufacturing facility. Frequent exposure to moving equipment and mechanical components is required, and noise levels can be significant.

Success in this role requires the following:

Excelling in a team environment

Strong verbal and written communication skills

Integrative thinking skills

Ability to adapt to change quickly

Willingness and aptitude for learning new things

Quick recognition of problems and proper escalation when necessary

Optimism, boldness, and forward-leaning

Attention to detail

Self motivation

Job Responsibilities:

Performs all basic production equipment operation, ensures a steady workflow, achieves and maintains production standards as required by the department, including performing minor equipment adjustments.

Conduct quality control inspections on credit cards while actively navigating the production floor, unloading materials, and maintaining the physical stamina to stand for long periods of time and walk up to at least 10,000 steps daily.

Ensures quality checks are performed before, during, and upon completion of production runs with emphasis on final customer product and meeting department standards. Troubleshoots basic and intermediate program and system malfunctions to restore normal functioning.

Completes operator/job logs and other documentation to track job completion and produces reports/documentation to validate damaged pieces during production runs.Maintains appropriate supply inventory based on established procedures and requirements.

Manually prepares documents/card packages for mailing.

May provide training support for new employees (after proficient), may provide answers to workflow questions (after proficient).

Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

Ability to operate motorized production equipment such as but not limited to manufacturing machines, packaging machines, pallet jack, and other non-motorized production machinery.

Essential Functions (Including, but not limited to):

Lifting up to 50 pounds

Moving/standing for extended periods of time

Regular and consistent attendance

Location: Salt Lake City, Utah Processing Center – This role is an essential position and requires on site attendance.

Compensation:

$21 per hour

Basic Qualifications:

High School Diploma, GED or equivalent certification

At least 6 months of experience in Machine or Production Operation

Preferred Qualifications:

At least 1 year of experience in Machine or Production Operation

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.

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