Sr Content Designer, Venmo

Senior Content Designer – Venmo Team
As a Senior Content Designer on the Venmo Team, you will dive into an exciting transformation of redesigning the Venmo app experience for millions of consumers. You will work with the Venmo Content Design Director, Venmo Product Designers, UX Researchers, Product Managers, and Engineering team members on initiatives that enhance content quality and efficiency. Your influence will shape processes, oversee team performance, and develop clear, engaging content that aligns with user needs, integrating content effectively into design.

Essential Responsibilities

Perform work assignments using specialized content design knowledge and developed business expertise.

Lead projects and/or programs within the content design family with moderate scope impacting a function or sub-function.

Analyze, evaluate, and make decisions within general parameters under broad supervision.

Act as a subject‑matter resource for entry‑level and developing colleagues.

Minimum Qualifications

3+ years relevant experience and a Bachelor’s degree or equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications

Plan and write UX content for web and app experiences (across all touchpoints including navigation, UI copy, emails, push and in‑app notifications).

Manage multiple simultaneous projects by setting stakeholder expectations, independently prioritizing tasks, and collaborating across teams.

Partner with product designers on UI flows, layouts, hierarchy, and interactions.

Gather and apply data‑driven insights about customer needs and pain points to identify, propose, and craft user‑centered design solutions.

Use data and research to evaluate your solutions’ impact and advocate for continuous improvement.

Preferred Qualifications

5+ years relevant work experience writing and designing for digital products with a conversational, youthful voice.

Experience navigating complex technologies, sensitive data, and/or highly regulated domains such as financial services, payments, identity space, healthcare or advertising technology.

Experience with using, evolving, and defining content standards such as style and terminology guidelines.

Familiarity with localization and accessibility best practices.

Working knowledge of Figma or similar standard design tools.

Experience or interest in designing with and for generative AI/LLM‑based systems.

Bachelor’s Degree or equivalent in English, Journalism, Communications, Marketing, Design, Information Science or related field.

Pay Range
San Jose, California: $98,000 – $140,250 annually. No other locations are assigned to this requisition currently. Additional compensation may include an annual performance bonus, equity, or other incentive compensation as applicable.

Benefits
PayPal offers a flexible work environment, employee share options, health and life insurance, and more. For more information, visit https://www.paypalbenefits.com.

Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. PayPal is proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve.

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