Brand Reputation & Online CX Lead

Spotless Brands is seeking a Reputation Management Specialist to safeguard and elevate the company’s online presence across review sites, BBB engagement, and community outreach. You’ll craft proactive strategies, collaborate with marketing and customer teams, and guide responses that reinforce our brand voice.
In this role, you will monitor content, craft copy, analyze trends, and drive improvements in customer satisfaction and public perception, while ensuring alignment with Spotless Brands’

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