Casting and Talent Operations Specialist

One of the best‑known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply can’t. The Love Boat promises something for everyone.

Responsibilities

Support the casting and recruitment of dancers, vocalists, aerialists, and specialty performers for all Princess Cruises theatrical productions and entertainment experiences.

Assist with talent identification, screening, and evaluation processes under the direction of the Manager, Theatrical Casting.

Maintain awareness of industry trends, performer availability, and emerging talent pools to support ongoing recruitment efforts.

Coordinate and support the planning and scheduling of domestic and international audition events.

Facilitate live audition operations, including performer check‑in, data collection, registration management, and administrative support.

Own and continuously improve the overall performer experience throughout the recruitment and casting journey.

Evaluate and enhance candidate touchpoints including career websites, online application processes, audition registration systems, communication workflows, and onboarding materials.

Develop recommendations and initiatives designed to improve candidate engagement, satisfaction, and conversion throughout the casting process.

Serve as a key point of contact for performer inquiries and candidate support throughout the recruitment lifecycle.

Support the Manager, Theatrical Casting in maintaining cast templates and scheduling data within Princess Cruises’ casting and workforce planning systems (Airtable).

Lead efforts to modernize and improve the organization’s casting database and talent management infrastructure.

Support the integration of casting, onboarding, rehearsal, deployment, and rehire data into a centralized talent management system.

Ensure data integrity, reporting accuracy, and effective management of performer records and casting documentation.

Generate reports and insights to support casting decisions and talent retention initiatives.

Manage and enhance Princess Cruises’ performer‑focused social media presence and talent acquisition marketing efforts, primary owner of the Princess Cruises’ Instagram account.

Develop content strategies designed to attract high‑quality performers and increase awareness of casting opportunities.

Support employer branding initiatives aimed at positioning Princess Cruises as an employer of choice within the global entertainment industry.

Support onboarding activities for newly hired performers, ensuring a smooth transition from casting to the rehearsal studios and shipboard deployment.

Coordinate onboarding documentation, communication, and administrative requirements in partnership with internal stakeholders.

Assist with initiatives focused on performer retention, rehire opportunities, and long‑term talent pipeline development.

Support the maintenance of performer records and historical casting information to facilitate future casting and re‑engagement opportunities.

Monitor engagement metrics and identify opportunities to improve recruitment outreach and candidate engagement.

Knowledge & Skills

Key contributor to the successful operation of the fleetwide entertainment department, ensuring casts are hired and scheduled on time for rehearsals and shipboard deployment.

Strong understanding of scheduling appropriate talent, complementing dancers, singers, and specialty performers, with extensive knowledge of Princess Cruises show library.

Ability to troubleshoot scheduling gaps and replacements, supporting operational continuity of theatrical shows.

External impact by enhancing the brand’s visibility within the competitive cruise and entertainment industry.

Professional representation of Princess Cruises in interactions with dozens of active or prospective staff.

Understanding of workplace policies and procedures.

Familiarity with team collaboration tools and techniques.

Strong time management and organizational skills.

Reliable attendance, punctuality, and ability to meet deadlines.

Effective collaboration with colleagues and work as part of a team.

Demonstrated professionalism in all interactions and tasks.

Essential/Minimum Qualifications

Bachelor’s degree in Arts Administration, Performing Arts (Dance, Voice, Theatre), Entertainment Management, Marketing, Communications, or related field preferred.

Minimum 2–4 years of experience in casting, talent acquisition, recruiting, entertainment administration, performing arts management, or related fields.

Experience supporting auditions, performer recruitment, entertainment operations, or talent management programs preferred.

Experience managing databases, applicant tracking systems, or talent management platforms preferred.

Experience with social media management, content creation, or recruitment marketing initiatives preferred.

Experience as a shipboard performer a plus.

Essential Experience Required

Knowledge of casting processes, performer recruitment, and entertainment industry practices.

Strong organizational and administrative skills with exceptional attention to detail.

Excellent interpersonal, communication, and customer service skills.

Ability to manage multiple projects and deadlines in a fast‑paced environment.

Strong data management and reporting capabilities.

Experience working with social media platforms and digital marketing tools.

Proficiency in Microsoft Office Suite and database management systems.

Ability to build relationships with performers, agents, industry partners, and internal stakeholders.

Travel
25‑50% with non‑shipboard travel likely.

Work Conditions
Work primarily in a climate‑controlled environment with minimal safety/health hazard potential.

Physical Demands
Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations.

Workplace Classification
This position is classified as “in‑office.” Employees must work from a designated Carnival office in South Florida Monday through Thursday each week; can work from home on Fridays.

Benefits

Cruise and Travel Privileges for you and your family

Health Benefits

401(k)

Employee Stock Purchase Plan

Training & Professional Development

Tuition & Professional Certification Reimbursement

Rewards & Incentives

Equal‑Opportunity Employment
Princess is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Princess will provide reasonable accommodation with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact careers@carnival.com.

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