Communications & Marketing Manager/Coordinator

CCIEC is a non-profit, human services agency dedicated to serving the most vulnerable. Every year, thousands of lives are transformed through the organization’s programs. Located in Michigan’s capital and with a combined experience of over 130 years of service to the community, CCIEC is proud to have forged relationships with community partners of almost every creed. CCIEC’s work is carried out by more than 150 employees, and we welcome those passionate about serving others to join us on this journey of providing help and creating hope. If you have the desire to be engaged in your community and impact the lives of children, individuals, and families in need, CCIEC is the place for you! Offering a variety of careers, we are an equal opportunity employer.

Position: Communications & Marketing Manager/Coordinator

Location: Lansing, MI

Job Id: 333-63

# of Openings: 1

Job Summary
The Communications & Marketing Manager/Coordinator leads the organization’s marketing and communications efforts to elevate community awareness, strengthen donor engagement, and support program growth. This role is responsible for developing and executing strategic communications across multiple platforms, serving as a key liaison to media and the public, and supporting development initiatives through compelling storytelling and brand consistency. As a member of the Development team, this position plays a critical role in advancing the organization’s mission and visibility throughout the community.

Key Responsibilities

Develop and implement comprehensive marketing and communications strategies aligned with organizational goals

Manage and create content for digital platforms, including website, email campaigns, and social media channels

Write, design, and oversee production of marketing materials such as brochures, flyers, newsletters, and annual reports

Serve as the primary point of contact for media relations, including drafting press releases, coordinating interviews, and responding to media inquiries

Act as a liaison for public-facing events including facility tours, ensuring consistent messaging, branding, and community engagement

Collaborate with the Development team to support fundraising campaigns, donor communications, and special events

Maintain brand standards and ensure consistency across all communication channels

Monitor and analyze marketing performance metrics to inform strategy and improve effectiveness

Build and maintain relationships with community partners, stakeholders, and media outlets

Qualifications

Education: Bachelor’s Degree in marketing and/or communication or related field is required.

Experience: Strong communication skills, both written and oral. Experience using Canva, WordPress and Photoshop. Ability to effectively lead complex projects and achieve outcomes with an established timeline. Demonstrated collaborative, participatory and inclusive manner in professional settings. Self‑motivated with the ability to work independently.

Required Licenses, Certifications, and Training: Valid driver’s license.

Personal Attributes Anticipated

Mission-Driven: Demonstrates a deep commitment to the mission and values of Catholic Charities of Ingham, Eaton & Clinton Counties, and incorporates them into daily work

Collaborative Team Player: Thrives in a team environment, contributing positively and working effectively with others to achieve shared goals

Solution-Oriented Problem Solver: Proactively identifies challenges and develops practical, innovative solutions to address them

Culturally Sensitive: Demonstrates awareness and respect for the cultural diversity of both colleagues and clients, fostering an inclusive and supportive environment

Integrity: Upholds a strong moral character, consistently doing what is right, and responsibly using time and resources to serve the organization’s mission

Work Environment & Physical Demands

This position is on-site and is eligible for remote work

Attendance at occasional meetings or events outside regular business hours is required

The role involves working with sensitive or potentially traumatic information and direct interaction with individuals or families in crisis

Physical requirements include frequent use of hands for handling objects, tools, or controls; talking, bending, squatting, twisting, climbing, kneeling, reaching, and occasionally lifting or carrying up to 30 pounds

Vision requirements include close-up work, distance vision, and the ability to adjust focus

The work environment may involve varying degrees of physical discomfort and occasional loud noise

Occasional driving, potentially with clients, during the workday may be needed for operational purposes

Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions

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